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A Technical Director at AKQA is a senior technology leader responsible for driving the strategy, client relationship, and delivery excellence for key client accounts. They are equal parts strategist, consultant, and technologist. This role carries full accountability for the technology practice within an account: shaping the long-term technical vision, leading the team that executes against it, and proactively identifying opportunities where technology can drive measurable business outcomes for the client.
Job Responsibility:
Serve as the senior technology point of contact for client accounts
Own the end-to-end technology roadmap for client accounts
Maintain responsibility for the health of all technology initiatives within client accounts
Lead, mentor, and develop the technology staff assigned to work within client accounts
Collaborate with Creative, Strategy, Client Services, Delivery, and Product Management
Define comprehensive solution architectures for new engagements
Proactively identify technology-driven growth opportunities within accounts
Ensure consistent application of best practices across work
Evaluate new technologies and industry trends for practical relevance to the client's challenges
Serve as a grounded, credible voice on AI's evolving role in digital product development
Requirements:
8+ years in technology delivery, with meaningful time spent in agency, consultancy, or client-services environments
Strong command of modern web and mobile development best practices
Practical understanding of the digital platform landscape, including composable, MACH-aligned architectures, traditional CMS platforms like AEM or Sitecore, and modern serverless hosting solutions
Proven ability to translate complex technical concepts for non-technical audiences
A natural orientation toward identifying business opportunities and framing technology solutions in terms of client outcomes
Experience leading high-performing technology teams
A genuine appreciation for compelling user experience and visual design
Comfort with ambiguity and the ability to operate effectively in fast-paced, multidisciplinary environments
A genuine readiness and desire to work alongside development and quality assurance teammates when the situation calls for it