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Technical Deployment Lead

United States, New York City 198000.00 - 335000.00 USD / Year · Job Posted February 21, 2026
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Job Description

This is a founding role. As our first Technical Deployment Lead (TDL) for Financial Services, you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the Financial Services vertical, partnering with banks, asset managers, and private capital investors to deploy next-generation AI capabilities across their operations, investment processes, and portfolio companies. You will own delivery end-to-end: embedding with Financial Services customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.

Job Responsibility

  • Own the technical delivery plan for multiple interdependent workstreams
  • Run day-to-day engineering execution
  • Embed with customer teams to land production deployments and drive adoption
  • Partner with Product and Research so platform components and research workstreams land in time to support deployment goals
  • Codify solution patterns and evals
  • Own value cases and ROI
  • Shape how we engage Financial Services customers

Requirements

  • 7+ years of customer‑facing technical delivery leadership
  • Expertise in Financial Services
  • Track record of successfully leading large, complex, high-stakes customer engagements
  • Excel in high ambiguity environments
  • Move fluidly between system level understanding and execution level detail
  • Think strategically and pattern-match
  • Have strong technical fluency and sharp sequencing instincts
  • Have shipped AI/LLM systems
  • You’re a translator with executive presence
  • Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher)

What we offer

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
  • Offers Equity
  • Performance-related bonus(es) for eligible employees

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