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This is a founding role. As our first Technical Deployment Lead (TDL) for Financial Services, you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the Financial Services vertical, partnering with banks, asset managers, and private capital investors to deploy next-generation AI capabilities across their operations, investment processes, and portfolio companies. You will own delivery end-to-end: embedding with Financial Services customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.
Job Responsibility:
Own the technical delivery plan for multiple interdependent workstreams
Run day-to-day engineering execution
Embed with customer teams to land production deployments and drive adoption
Partner with Product and Research so platform components and research workstreams land in time to support deployment goals
Codify solution patterns and evals
Own value cases and ROI
Shape how we engage Financial Services customers
Requirements:
7+ years of customer‑facing technical delivery leadership
Expertise in Financial Services
Track record of successfully leading large, complex, high-stakes customer engagements
Excel in high ambiguity environments
Move fluidly between system level understanding and execution level detail
Think strategically and pattern-match
Have strong technical fluency and sharp sequencing instincts
Have shipped AI/LLM systems
You’re a translator with executive presence
Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher)
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Offers Equity
Performance-related bonus(es) for eligible employees