Technical Delivery Manager Job at Vodafone (Bucuresti)

Manager, Technical Delivery

We are seeking a leader to scale a high-performing team of Technical Delivery Ma...

Location

United States , San Francisco; New York City; Redwood City

Salary:

160000.00 - 240000.00 USD / Year

Snorkel AI

Expiration Date

Until further notice

Requirements

5+ years in technical delivery, operations, or program management
3+ years managing people or teams
Strong grounding in data systems, analytics, or AI/ML concepts
Comfort with SQL, Python, and data workflows is a plus
Proven track record of developing and scaling high-performing teams in a dynamic environment
Ability to oversee complex, multi-stakeholder technical projects from start to finish
Strong written, verbal, and visual communication skills to translate technical and operational concepts to diverse audiences
Skilled at assessing trade-offs, managing budgets, and aligning resources to business priorities
Bias to action, resilience in fast-paced environments, and willingness to roll up your sleeves when needed

Job Responsibility

Enable delivery success: Provide oversight on complex customer projects, ensuring delivery is on-time, on-budget, and meets the highest standards of quality
Lead and manage the TDM team: Recruit, mentor, and develop a group of technical delivery managers, ensuring they are set up for success in delivering high-quality projects
Drive operational excellence: Establish best practices, playbooks, and scalable processes across project planning, risk management, and stakeholder communication
Partner with leadership: Collaborate closely with the Head of Delivery to translate strategic goals into operational execution and team priorities
Cross-functional collaboration: Work with research, engineering, product, and client-facing teams to align delivery activities with broader business goals
Champion continuous improvement: Identify opportunities to innovate and streamline delivery methodologies, tooling, and reporting
Customer alignment: Support TDMs in interfacing with clients, helping refine scope, manage expectations, and ensure customer success
Data-driven management: Use metrics and insights to monitor delivery health, team performance, and customer impact

What we offer

Medical
dental
vision
401(k)
equity compensation in the form of employee stock options

Fulltime

Technical Project Manager - Customer Delivery

We are looking for a Technical Project Manager - Customer Delivery who will lead...

Location

Germany; Spain , Berlin; Barcelona

Salary:

Not provided

Deepset GmbH

Expiration Date

Until further notice

Requirements

4+ years of Technical Project/Program Management or Customer Delivery in Enterprise software (AI, SaaS, or infrastructure preferred)
Proficiency in project management methodologies (Agile, Waterfall) and tools (Jira, Asana, etc.)
Familiar with and able to communicate technical concepts related to APIs, Cloud environments (AWS/GCP/Azure), deployment models (On-Prem, Cloud and Hybrid), and software integration
Excellent communication and stakeholder management skills with both technical and non-technical audiences
Proven experience in leading external delivery projects, managing stakeholders at senior levels, and building strong client relationships
Highly organised, detail-oriented, and able to manage multiple projects simultaneously
Problem-solver with strong conflict-resolution and risk-management abilities
Highly organised, proactive, and comfortable owning outcomes with minimal oversight
Customer-first mindset, focused on driving value and successful outcomes
Experience in creating, documenting, and iterating on processes to drive operational excellence

Job Responsibility

Serve as the main point of contact for customers during delivery, managing expectations and communications through complex AI deployments
Own the planning, execution, and reporting for customer implementations with deepset using Haystack, deepset AI Platform and custom solutions. Ensuring customers achieve value quickly and build trust in our solutions
Run regular project check-ins, track milestones, manage scope, and ensure a smooth customer experience
Manage risk, dependencies and blockers, escalate when needed, and proactively manage solutions
Produce project plans, dashboards, and status updates that make progress, status and risks transparent to internal and external stakeholders
Drive excellence in delivery by helping to define and refine delivery playbooks, templates, and processes to scale our Enterprise delivery function
Maintain high levels of customer satisfaction and ensure clear documentation in CRM and other systems

Technical Service Delivery Manager

We are partnering with a leading UK Managed Services Provider (MSP) known for de...

Location

United Kingdom , York

Salary:

40000.00 GBP / Year

Dynamic Search Solutions

Expiration Date

Until further notice

Requirements

4+ years’ experience in an MSP or IT services environment
Previous experience in senior support or infrastructure roles (e.g., 2nd Line Engineer, Infrastructure Engineer, Service Desk Team Lead)
Strong understanding of ITIL principles and service delivery best practices
Excellent communication skills, able to bridge technical and business conversations
Proactive, customer-focused, and capable of managing multiple stakeholders
Comfortable working in a hybrid environment and adapting to a growing team

Job Responsibility

Serve as the primary point of contact for a portfolio of managed service clients
Manage escalations, coordinating with technical teams to ensure timely and effective resolutions
Lead service reviews, onboarding sessions, and client feedback meetings
Translate complex technical services into business-friendly language for stakeholders at all levels
Build and maintain strong client relationships, driving satisfaction, renewals, and continuous service improvement
Collaborate with internal teams to enhance service delivery processes and standards

What we offer

Hybrid working with flexibility to balance office and remote days
Opportunity to step into a customer-facing service delivery role without losing technical involvement
Career progression in a growing, innovative MSP
Supportive, people-focused culture emphasising training, mentorship, and professional development
Exposure to a diverse client base and challenging IT environments

Fulltime