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Randstad · Customer Service

Technical Customer Support in Norwegian - Voice/Email/Chat

Portugal, Lisbon (Oriente) Employment contract · Job Posted May 30, 2026

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Job Description

Do you love exploring new technologies and solving problems? Are you the go-to person for tech support in your family and friends? Do you speak Norwegian fluently? If you answered yes to these questions, then we have an exciting opportunity for you! You can join our project and help users of one of the world’s Search Engine Platform. You will provide technical assistance and feedback to improve their online experience. This is a great chance to use your skills and knowledge in a rewarding and fun way. Don’t hesitate, apply now and we will get in touch with you soon.

Job Responsibility

respond to customer requests via phone, email, chat, social media, and messaging channels
provide pre-sales, general inquiries, and technical support
maintain a consistent brand voice in both private and public interactions
escalate issues to higher support tiers as needed
collaborate with technicians to resolve help tickets
manage an individual ticket queue and follow management direction
review and provide feedback on help content

Requirements

proficient in Norwegian and English, both oral and written
previous experience in a call center environment (preferred)
high school diploma or equivalent
higher education degree (a plus)
knowledge of technical troubleshooting methods (a bonus)

Randstad - All Job Offers

Lisbon (Oriente)

Technical Customer Support in Norwegian - Voice/Email/Chat

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