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Technical Coordinator in Investment Operations Outsourcing, Market Operations is responsible for providing deep technical expertise in Market operations including Trade, Forex, Cash processing and Settlements end to end, resolving complex operational issues, and driving process improvements. Acts as SME and work closely with internal teams, solutions, clients, oversight, and technology partners to enhance efficiency, ensure compliance, and implement best practices. This role requires strong industry knowledge and the ability to mentor junior team members.
Job Responsibility:
Act as the go-to expert for trade, cash, forex, transitions, and settlements including claims lifecycle processes across multiple asset classes
Support trade processing activities including prematching, confirmation, and settlement across asset classes (equities, fixed income, FX, etc.)
Ensure compliance with regulatory changes such as T+1 settlement, CSDR penalties, EMIR, MiFID
Understanding and adherence of client SLAs
Identify inefficiencies in middle-office operations and propose automation solutions
Leverage data analytics to identify trends and reduce trade failures
Stay updated on market updates, regulatory developments, and industry trends, ensuring adherence to market standards
Act as the key point of contact for brokers, custodians, Investment managers, and internal teams
Provide training and guidance to junior partners and peers, ensuring knowledge transfer and best practices
Must be resilient to pressure and can adapt quickly
Adherence of escalation and reporting status/progress on time
Assist in implementing internal controls to minimize operational risks
Identify areas for process enhancements and drive automation initiatives
Develop documentation and SOPs for new and complex scenarios
A proactive approach to problem solving, taking ownership of issues, and having the determination to follow through
Requirements:
4-7 years of experience in Banking and investment operations, trade support, or middle office
In-depth knowledge of trade lifecycle, settlements, corporate actions, and market operations
Strong understanding of regulatory requirements affecting investment operations
Bachelor’s or master’s degree in finance, Economics, or Business
Proficiency in industry tools such as Bloomberg, SWIFT, DTCC, CTM, Finastra, CLS
Minimum 2+years in the current role as Senior Analyst or lateral role with 1+years of experience
Flexible to support NA shifts (7:30 PM or 10:30 PM)
Analytical Thinking: Ability to assess exceptions and provide solutions
Attention to Detail: High accuracy in trade processing and risk assessment
Communication & Stakeholder Engagement: Ability to work across teams and influence stakeholders
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