CrawlJobs Logo

Technical Content Specialist

boeing.com Logo

Boeing

Location Icon

Location:
United States , Everett

Category Icon

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided

Job Description:

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. We are seeking a Technical Content Specialist to support tooling standards, Business Process Instructions (BPIs), Business Process Guides (BPGs), and Supplemental Writings (SWs). This role will support a refresh effort of tooling BPGs and SW architecture and provide ongoing sustaining support for documentation tied to the Production Asset Lifecycle.

Job Responsibility:

  • Lead development and maintenance of Tooling BPGs and future-state SW/document architecture
  • Map process flows and integrate SWs under Production Asset Lifecycle BPIs
  • apply 4C (Change, Consolidate, Cancel, Create) to reduce redundancy
  • Host stakeholder meetings, manage reviews, resolve comments, and drive consensus across functions
  • Drive solutions for documentation issues—coordinate with Manufacturing Engineering, Industrial Engineering, Supply Chain, PSO, and other stakeholders to implement changes
  • Produce clear, concise technical content (BPGs, BPIs, UGs, process writings) that is easy to use and traceable to lifecycle BPIs
  • Review and reorganize E&TE and GREF-owned writings for integration into the new architecture
  • Develop and execute internal/external communications to collect feedback and publish updates
  • Own alignment to One Boeing Equipment & Tooling standards and enterprise document compliance efforts

Requirements:

  • 3+ years of experience in technical writing, process documentation, or related field
  • 3+ years of experience working with structured documentation such as Business Process Instructions, Business Process Guides, User Guides or similar process content
  • 3+ years of experience demonstrating abilities to interpret and document process flows, procedures, or system interactions
  • 3+ years of experience participating in document reviews, resolving comments, and incorporating stakeholder feedback
  • Strong written and verbal communication skills, with the ability to translate technical information into clear, usable documentation

Nice to have:

  • Level 3: 5+ years of related work experience or an equivalent combination of education and experience
  • Level 4: 10+ years of related work experience or an equivalent combination of education and experience
  • Experience in document architecture, process mapping, and content consolidation
  • Proven ability to lead meetings, manage reviewers, resolve comments, and drive decisions
  • Strong cross-functional collaboration skills
  • proven success working with diverse teams and stakeholders
  • Excellent written and verbal communication
  • able to explain technical topics clearly to varied audiences
  • Familiarity with document control and configuration management practices
  • Experience with One Boeing standards, Boeing Capabilities Model, GREF content, or similar enterprise documentation programs
  • Familiarity with applying consolidation frameworks (e.g., 4C) and supporting compliance plans
What we offer:
  • Generous company match to your 401(k)
  • Industry-leading tuition assistance program pays your institution directly
  • Fertility, adoption, and surrogacy benefits
  • Up to $10,000 gift match when you support your favorite nonprofit organizations

Additional Information:

Job Posted:
April 24, 2026

Expiration:
May 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technical Content Specialist

Learning Designer, Technical Content

At WiseTech Academy, we are redefining professional learning in the global suppl...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
blumeglobal.com Logo
Blume Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Learning Designer, Instructional Designer, or similar role
  • Demonstrated ability to work with complex subject matter (e.g., customs, law, medicine, compliance, or other regulated fields)
  • Strong skills in analyzing, structuring, and simplifying highly technical content without losing accuracy
  • Expertise in developing digital learning experiences using modern authoring tools and Learning Management Systems
  • Experience in applying adult learning principles and instructional design methodologies
  • Exceptional writing and editing skills, with an eye for clarity, accuracy, and learner engagement
  • Ability to collaborate effectively with subject matter experts and multidisciplinary teams
  • Comfort working in a fast-paced environment with shifting priorities
  • A commitment to continuous improvement and innovation in learning design
  • A demonstrated ability to work with and learn alongside emerging Gen AI tools
Job Responsibility
Job Responsibility
  • Help transform dense, technical concepts into engaging and accessible online learning experiences that meet the needs of professionals across the globe
  • Work closely with subject matter experts, technologists, and content specialists to design and deliver world-class training programs
  • Craft learning that does justice to sophisticated and complex material—whether it’s customs regulations, compliance frameworks, or other specialized topics such as medicine or law
  • Challenge yourself, think strategically about instructional design, and create content that is accurate, rigorous, and impactful, all while maintaining an engaging learner experience
Read More
Arrow Right

Senior SEO & AI Content Specialist

Superside is looking for a Senior SEO & AI Content Specialist to help our Search...
Location
Location
Salary
Salary:
Not provided
superside.com Logo
Superside
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience
  • 4+ years in SEO content creation, optimization, or content operations, ideally within B2B SaaS or design-led companies
  • Strong systems mindset, able to design scalable workflows that improve research, optimization, and AI-assisted processes
  • Strong understanding of SEO fundamentals, including keyword research, on-page optimization, internal linking, and structured data
  • Hands-on experience with AI-driven tools and workflows, plus an understanding of how LLMs interpret and surface content
  • Analytical and growth-oriented approach, using data to experiment, measure impact, and iterate quickly
  • Strong cross-functional collaboration and communication skills, able to translate insights into actionable recommendations
Job Responsibility
Job Responsibility
  • Enhance and optimize content across the blog and website for both search engines and AI platforms, working closely with the SEO content team
  • Build and maintain AI-assisted workflows and automations that improve content operations, structure, and visibility
  • Monitor and analyze Superside’s presence across LLMs, turning insights into clear recommendations and optimization actions
  • Integrate AEO, GEO, and AI search principles into briefs, outlines, and content updates with content, design, and SEO specialists
  • Improve on-page structure and technical signals including metadata, schema, and internal linking frameworks
  • Run experiments on emerging AI search trends and contribute insights that shape Superside’s broader search and content strategy
What we offer
What we offer
  • Remote-first work
  • Global community spanning 60+ countries
  • Fast-paced, high-energy environment with truth-seeking teammates
  • Foster trust, collaboration, and continuous learning
  • Influence our product like a startup while enjoying the stability of a thriving scale-up
  • Continuous learning opportunities
  • Constant mentoring
  • Leadership development efforts
Read More
Arrow Right

Technical Communication Specialist

Sopra Steria is hiring a Technical Communication Specialist in Bengaluru, Karnat...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in communication, marketing, journalism or related fields
  • 08-10 years of total experience expected
  • Strong knowledge of communication strategies and digital tools
  • Expertise in graphic design software (e.g., Illustrator)
  • Proficiency in creating and managing content for platforms like G-sites and SharePoint
  • Ability to translate complex topics into understandable messages
  • Skills in designing user-centric interfaces
  • Strong analytical skills to monitor and enhance communication effectiveness
  • Experience with event coordination and marketing campaigns.
Job Responsibility
Job Responsibility
  • Develop and execute communication strategies
  • Create and manage content for publishing across platforms
  • Ensure consistency in messaging aligned with internal and client guidelines
  • Monitor and analyze communication effectiveness
  • Design and populate websites with user-centric interfaces and content
  • Create communication plans and guide teams in implementation
  • Design and maintain client intranet pages with engaging content
  • Coordinate and prepare events, webinars, and marketing materials
  • Partner with global teams for messaging and PR campaigns
  • Develop external communication programs
What we offer
What we offer
  • Inclusive work environment
  • Open to people with disabilities
  • Opportunity to work with 50,000 employees in nearly 30 countries
  • Exposure to cutting-edge digital transformation projects
  • High-impact roles in a team-oriented and collaborative environment.
  • Fulltime
Read More
Arrow Right

Technical Communication Specialist

The Technical Communication Specialist will focus on creating and delivering eff...
Location
Location
Sweden , Älmhult
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Detail-oriented and structured
  • Excellent communication skills securing the IKEA tone of voice
  • Ability to turn complex technical information into customer-friendly communication
  • Passion for technical communication
  • Ability to work in a fast-paced, ever-changing environment
  • Strong skills in administrative tasks
  • Initiative-taking and ability to juggle competing priorities
  • Ability to work within deadlines and handle complex assignments.
Job Responsibility
Job Responsibility
  • Analyze and identify technical communication needs based on customer and legal requirements
  • Work closely with Sales Specialist and Communicator to ensure commercial perspective in product development
  • Create and follow-up technical communication content
  • Brief and lead communication production suppliers
  • Contribute to annual Commercial plan with a technical communication perspective
  • Ensure content readiness and impact on budget.
What we offer
What we offer
  • Flexibility to work from home
  • Interaction and collaboration with colleagues at IKEA office.
  • Fulltime
Read More
Arrow Right

Technical SEO Specialist

We're looking for someone who can serve as the technically minded anchor of our ...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
neboagency.com Logo
Nebo Agency
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An in-depth understanding of search engine behavior: what content search engines crawl and read, what practices to avoid, and what on-page changes will have the most impact based on current algorithms
  • A strong working knowledge of HTML, CSS, Javascript, and/or other programming languages
  • Managing execution of SEO strategies, including keyword strategy implementation, technical recommendation implementation and executing tactical strategies based on competitive analysis
  • Works side-by-side with our development team through the information architecture and wireframing process for web design clients who also need a SEO on-page foundation
  • Training other employees about Technical SEO best practices
  • Creates highly refined keyword strategies that lay the foundation for the rest of a client's SEO project
  • Undertakes meticulous research to understand the compatibility of brand and keyword strategy
  • Performs thorough, detailed website analysis, identifying current problems and opportunities, with a focus on on crawlability, site architecture and site content
  • Performs competitive research, identifying what the client's competitors are doing right, what they're doing wrong, and how these tactics influence the client
  • Conducts research for off-page SEO campaigns that drive awareness and indicate relevance to the search engines
What we offer
What we offer
  • Hybrid in-office/remote work or fully remote work options designed to fit your needs
  • unlimited PTO
  • free attendance to local marketing events
Read More
Arrow Right

Technical Support Specialist

Silvus is seeking a Technical Support Specialist who will report to the Director...
Location
Location
United States , Los Angeles
Salary
Salary:
27.00 - 30.00 USD / Hour
silvustechnologies.com Logo
Silvus Technologies (International)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of an Associate's degree is required
  • At least 2 years of relevant experience supporting a sales/products team in a technology-related or manufacturing field
  • Prior experience in a fast-paced office environment, with experience in meeting multiple deadlines
  • Highly proficient in Microsoft Office and Google Suite (Gmail/Outlook, Excel, Word, PowerPoint)
  • Excellent and effective oral and written communication
  • Possess keen attention to detail, with the ability to be accurate, flexible, and reliable
  • Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts
  • All employment is contingent upon the successful clearance of a background check
Job Responsibility
Job Responsibility
  • Responsible for supporting the team in maintaining product entries in the Zoho CRM system, including, but not limited to, updating records, creating new entries, obsoleting products, etc
  • Create/Generate Zoho reports concerning product sales/shipments, development status, and similar reports as directed
  • Maintain/Update the expansive Confluence presence for products, including consolidating information, reorganizing for clarity and usefulness, removing outdated content, and adding new content with input from team members
  • Rebrand/Format data sheets, cable diagrams, and similar documents from manufacturing formats to customer-releasable formats
  • Support maintaining/updating our product catalog in partnership with the marketing team
  • Coordinate end-of-line product tracking internally and related product communications with sales and other departments
  • Support team email communications with other departments, vendors, and customers concerning inquiries, escalating them as necessary, and ensuring their timely follow-up and resolution
  • Assist with ad-hoc tasks assigned by team members/leads/managers to support the team as necessary
  • Fulltime
Read More
Arrow Right

Technical Support Specialist II

PagerDuty is looking for Technical Support professionals with 2 to 5 years of ex...
Location
Location
Chile , Santiago
Salary
Salary:
Not provided
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Know basic concepts of REST API, ideally having worked with Postman
  • Basic understanding of cloud computing platforms (AWS, GCloud, ServiceNow, Azure)
  • Understanding of automation workflows, monitoring, and scripting tools used in enterprise operations
  • Understanding of authentication and security processes
  • Knowledge of enterprise communication implementations (slack, ms teams, etc)
  • Experience resolving customer issues using multiple tools, including ticketing solutions (such as Salesforce, Jira) and phone, chat and email
  • Hands-on product technical support experience with Enterprise Software and SaaS solutions
  • All communications internally and to our customers are in English. Proficient command of spoken and written English is required
  • with 2 to 5 years of experience in the above mentioned functions
Job Responsibility
Job Responsibility
  • Provide excellent customer service and product support to PagerDuty customers
  • Take all first-line calls from customers and identify, classify, and troubleshoot issues reported
  • Successfully resolve customer emails and phone requests through the use of varied ticketing, content, and task management tools
  • Identify the root cause, understand customers' needs, and set expectations accordingly
  • Escalate issues that require involvement from Support Engineers, Product Engineers, paor Subject Matter Experts
  • Improve our official support documentation by adding to our processes, how-tos, guidelines, and documentation with your own suggestions
  • Perform administrative tasks required within the Support Delivery area (reporting of hours, preparation of effort estimates, etc.)
  • Attend and actively participate in the activities and meetings of your work team, providing feedback that promotes continuous improvement
  • Lead tickets from high-priority customers on an on-call basis
  • Provide solutions to Enterprise customer's issues through support cases and screen-sharing meetings
What we offer
What we offer
  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Fulltime
Read More
Arrow Right

Technical Support Specialist

PagerDuty is looking for Technical Support professionals to help our users when ...
Location
Location
Chile , Santiago
Salary
Salary:
Not provided
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent written communication, work ethic and attention to details skills
  • Experience handling customer issues through a ticketing solution (such as Zendesk)
  • Hands-on experience in a technical customer support capacity, supporting customers using an Enterprise Software or SaaS Solution
  • Prior experience taking calls directly from customers in a technical support capacity
  • Be willing to work specific hours to provide SLA time-based coverage to our customers (we need to cover the shift from 1 pm - 21 pm Fall Winter and 3 pm to 12 am Spring Summer Chile time)
  • The ability to write about technical subjects clearly
  • The enthusiasm and perseverance to handle customer support and billing requests over the phone
  • Fluent English is required
  • Availability to work 4 day per month into our Santiago office
Job Responsibility
Job Responsibility
  • Taking all first line calls from customers and identifying initial issues
  • Successfully resolving customer emails and phone requests through the use of varied ticketing, content and task management tools
  • Identifying and tasking issues that require involvement from Engineers and Tier 2/Tier 3/Tier 4
  • Improving our documentation and support PagerDuty.com by adding to our processes and documentation with your own suggestions and efficiencies
  • Running some billing and sales related requests
  • Leading tickets from high priority customers on an on-call basis
What we offer
What we offer
  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Fulltime
Read More
Arrow Right