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As a Technical Consultant with GlideFast Consulting, you will develop, design, and own technical solutions on the ServiceNow platform. Leveraging industry best practices and web development techniques, you will support clients through the full solution lifecycle, including platform administration, application development, maintenance, and technical support to deliver scalable, high-performing ServiceNow implementations.
Job Responsibility:
Deliver consulting services to install, configure, and integrate ServiceNow products based on defined requirements
Develop custom software solutions using scripting and development tools within the ServiceNow platform
Prepare and maintain technical documentation as required by customer contracts and internal processes
Conduct value-based assessments and workshops to help customers maximize their ServiceNow investment
Build and maintain custom configurations including business rules, client scripts, script includes, UI policies, ACLs, data policies, and UI scripts
Troubleshoot configuration and scripting issues to ensure smooth platform functionality
Participate in requirements review and validation sessions to ensure technical alignment with business needs
Attend and contribute to scrum ceremonies
Deliver work on time and with quality, contributing to positive customer experiences and feedback
Continue learning service delivery solutions, technologies, and methodologies
Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
Demonstrate strong corporate citizenship by completing required administrative tasks such as timesheets, feedback forms, and internal documentation accurately and on time
Requirements:
2+ years developing technical solutions and administering ServiceNow
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