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Technical Consultant Intern with German

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Hewlett Packard Enterprise

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Location:
Bulgaria , Sofia

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Hewlett Packard Enterprise offers university students the opportunity to join a leading IT company and gain invaluable experience through our Internship Program. We are invested in your learning, growth and development. Hewlett Packard Enterprise offers you a highly dynamic, fast-paced, professional working environment and the chance to develop the skills you have gained at university in a real business environment. Throughout the program, you'll have regular training and one-to-one meetings with your manager. Working together, you'll set goals and plot your development. And with our open-plan offices and friendly working culture, you'll have the chance to learn from experienced professionals who can help you in your future career.

Job Responsibility:

  • Analyze and manage storage and server hardware customer cases to an effective resolution
  • Deep-dive into technical analysis of the customer configuration, in order to troubleshoot the issues and develop an effective recovery plan
  • Solve hardware/software problems of a customer according to company KPIs for the business
  • Observe, analyze and propose qualification process improvements suggestions and/or reports

Requirements:

  • Currently enrolled in a Bachelor or Master’s degree in Engineering, Computer Science or another IT related degree
  • Fluent in written and verbal English and German
  • Analytical troubleshooting and problem-solving skills
  • Time management skills and working with strict deadlines
  • Excellent customer, telephone, oral and written communications skills
  • The drive to seek out what’s next and to deliver exceptional results
  • A collaborative, solution focused spirit and overall sense of urgency
  • The desire to embrace new ideas and fresh thinking and seek out ideas different than your own
  • Experience as an active leader on campus who strives to make a positive impact on the world
  • Comfort with working in a hybrid (virtual and face-to-face) environment

Nice to have:

  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Bias
  • Business
  • Calendar Management
  • Coaching
  • Computer Literacy
  • Creativity
  • Critical Thinking
  • Design Thinking
  • Empathy
  • Follow-Through
  • Group Problem Solving
  • Growth Mindset
  • Intellectual Curiosity
  • Long Term Planning
  • Managing Ambiguity
  • Office Administration
  • Policy and procedures
  • Recordkeeping
  • Risk Assessment
  • Service And Support Planning
What we offer:
  • Initial extensive onboarding to support you with adjusting into the role
  • Ongoing learning and development throughout the duration of the program
  • Great work-life balance including hybrid working and Wellness Fridays initiative
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Diversity, Inclusion & Belonging initiatives

Additional Information:

Job Posted:
March 20, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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