Technical Consultant

Associate Technical Support Consultant

Altera, a member of the N. Harris Computer Corporation family, delivers health I...

Location

India , Pune

Salary:

Not provided

Altera Digital Health Inc. UK

Expiration Date

Until further notice

Requirements

Experience and demonstrate skills in SQL queries, MS SQL Server, T-SQL, etc.
Basic understanding of Windows Servers
Exposure to interacting with international clients
Hands-on experience in application/ product support
Has experience with Microsoft Windows Server and SQL Server and troubleshooting issues related to them
Has software support experience demonstrating troubleshooting / analytical skills
Has understanding of software development life cycle
Has with managing healthcare interfaces using HL7
Has experience in troubleshooting performance-related issues
Has experience in working effectively both in a team environment as well as independently

Job Responsibility

Interact with customers to help troubleshoot and resolve highly complex product problems or issues
Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements
Track and document inbound support requests and ensure proper notation of customer problems or issues
Document problems and solutions to train lower-level support on how to properly address customer or product problems
Document issues and customer requests, following standard operating procedures and meeting SLAs
Communicate with the product development department to improve on the current design or to identify possible problems with the design
Stay abreast of current technology in products, design changes, and new products offered
Position may require participation in after-hours and on-call support

Fulltime

We are looking for a customer- and service-oriented individual to join our CSS F...

Location

Romania , Sibiu; Timisoara

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

Graduates: completed degree, ideally in a technical or scientific field (e.g., computer science, business informatics, mathematics, physics) OR degree as an IT Specialist with around 10 years of business experience in a practical environment
In-depth understanding of operating systems, network architectures, and security standards
capable of efficiently analyzing and solving complex technical challenges
Strong organizational and self-management skills, with the ability to monitor tasks, deadlines, customer relationships, and expectations
Solid foundation in IT technologies, infrastructure, networking, security, and working knowledge of databases and SQL
Collaborative team player—proactively share knowledge and support colleagues to achieve shared objectives
Fluency in German and very good English skills

Job Responsibility

Lead and manage customer migrations from on-premise environments to our cloud platform, ensuring smooth, efficient projects
Evolve projects from End-to-end, from initiation through billing, maintaining control over resources, timelines, and costs, while coordinating with other specialist teams as needed
Act as a technical expert for both internal teams and customers, providing guidance on our software product and troubleshooting to resolve functional issues
Communicate clearly with customers, address technical questions, and make complex topics understandable for diverse audiences
Conduct thorough analyses of customer systems to assess needs, developing technical and organizational migration strategies

What we offer

Onboarding: HR Induction, Newbies-Day, Training for our internal products & Buddy-Program
meal vouchers
performance bonus
recommendation bonus
voluntary company bonus
free parking at our VOX Technology Park location in Timisoara
Bookster for bookworms
gaming rooms & rooftop access in Timisoara
flexibility through HYBRID working style (50% work from home)
23 vacations days from start

Fulltime

ServiceNow ITOM Technical Consultant

We are seeking ServiceNow IT Operations Management Technical Consultants to join...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Fluent English (verbal and written)
BSc or MSc in IT, Business, or equivalent professional experience
Experience with implementation of ServiceNow ITOM modules
Solid understanding of networking concepts
Experience with operating systems administration – Windows, UNIX/Linux
Proficiency with SQL and database technologies
Proficiency in scripting languages like JavaScript, Python, Bash, PowerShell or others
Strong interpersonal skills, team work, responsibility, effective communication, analytical thinking, attention to detail

Job Responsibility

Requirement gathering and analysis - Understand business requirements and translate them into ITOM solutions. Analyze existing IT operations processes to identify opportunities
Implementation of ITOM Solutions - Configure and implement ServiceNow ITOM modules, such as Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management. Design and deploy Configuration Management Databases (CMDB) to ensure accurate and reliable asset and configuration data
Technical expertise - Use best practices for ITOM implementations, troubleshoot and resolve technical issues
Collaboration and communication - Provide technical expertise and guidance
Continuous improvement - Stay updated with ServiceNow releases and leverage new features to be able to enhance ITOM capabilities, review and optimize ITOM implementations to improve performance
Client relationship - Build strong relationships with clients by understanding their business challenges and delivering impactful solutions
Be prepared to travel up to 25% of the time

What we offer

Competitive remuneration package
24 paid vacation days
Flexible working arrangements
Comprehensive health insurance
Opportunities for training and certifications
A positive working environment with a strong team spirit

Fulltime

Senior Technical Consultant

The Senior Technical Consultant is responsible for the analysis, design, develop...

Location

Canada , Ottawa; Toronto

Salary:

Not provided

Diona Technologies (Canada) Inc.

Expiration Date

Until further notice

Requirements

3-5 years of experience in software design and development using Java and related technologies
Knowledge of SQL and relational database concepts
Knowledge of XML, JSON and HTML
In-depth understanding of the SDLC, including analysis, design, testing and quality assurance
Excellent written and verbal communication skills
Computer Science degree or equivalent from recognized institutes
5+ year continuous residence history in Canada

Job Responsibility

Develop an understanding of the functional requirements of the project and how they map to Cúram by Merative (“Curam”)
Work with the Technical Architect / Development Lead to implement the optimum solution with Cúram
Acts as a technical reference for design/development/deployment of solutions built with Cúram
Applies industry standard design methodologies/patterns on any given project assignment
Leads teams of technical consultants/developers
Work within the project team to ensure that the project technical standards are properly applied
Work as part of a team to implement client business requirements in a timely, performance-centric and configurable/maintainable manner
Assist the Project Manager in project estimation and planning
Liaise with team members and COTS vendors (as applicable) to ensure a quality project deliverable
Apply problem solving techniques and product capability knowledge to ensure best results for the client engagement

What we offer

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
RRSP match
Stock options
Vision care
Learning & Development / Education Benefit

Fulltime