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This is a project-based employee role supporting the initial development phase of our autonomous vehicle platforms. Development phases of this nature typically span up to approximately 24 months, though scope and duration are driven by business needs. ASI is seeking an experienced technical communicator to guide users of all backgrounds through the operation of complex unmanned vehicle systems. This consists mostly of software documentation but may also include physical installation and repair instructions.
Job Responsibility:
Meets with the Product Manager to determine the documentation needs for the project
Researches how the product will be used
Takes digital pictures or screenshots and prepares illustrations of the product to be used in the documentation
Interacts with engineers, testers, and support personnel, gleaning knowledge of complex systems
Makes complex or difficult procedures easy to understand and follow, creating relevant illustrations
Organizes information so users can find what they need when they need it
In addition to end-user documentation, also assists with engineering documents, reports, and other internal documents including legal and certification documents for product sign off
Helps improve documents by doing comprehensive editing for grammar and clarity
Reformats Word documents
Helps define and improve processes to make all ASI's documents accessible and keep them accurate
Learns new software and picks up skills on the fly, particularly ASI's products and development tools
Occasional, infrequent travel may be required
Requirements:
Bachelor's degree in English, Journalism, Communication, or related field
3-5 years of professional work experience in writing