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Seeking an experienced Technical Business Consultant to serve as a key liaison between business leadership and IT teams. This role is responsible for aligning technology solutions with business needs, driving process improvements, and ensuring effective communication across stakeholders. The ideal candidate brings a strong blend of business acumen and technical understanding, with the ability to influence decision-making, define requirements, and support the delivery of scalable technology solutions.
Job Responsibility
Act as a primary liaison between business units and IT, ensuring alignment on goals, priorities, and technology initiatives
Partner with business leaders to gather, analyze, and document business requirements
Lead discussions to design and recommend technology solutions that align with business objectives
Facilitate communication across stakeholders, including leadership teams and external vendors
Evaluate and improve business processes, identifying opportunities for increased efficiency and performance
Develop and track metrics and KPIs to measure business and technology outcomes
Provide input into strategic decisions, including technology direction and investments
Support solution design and integration, ensuring systems meet business needs and drive value
Contribute to buy vs. build decisions by evaluating technical and business considerations
Negotiate requirements, deliverables, and timelines across multiple stakeholders and teams
Ensure ongoing alignment between business strategy and technology execution
Requirements
Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field (or equivalent work experience)
8+ years of experience in a technical business consulting, business analysis, or related role
Strong understanding of: Business processes and operational workflows
Information systems and technology solutions
Requirements gathering and documentation
Proven ability to collaborate with senior leadership and cross-functional teams
Experience influencing decisions and driving alignment across multiple stakeholders
Strong analytical, communication, and problem-solving skills
Nice to have
Experience working in complex, enterprise-level environments
Background supporting both business and technology organizations
Experience with process improvement, metrics development, and performance tracking
Familiarity with system integration and large-scale transformation initiatives
What we offer
Medical, vision, dental, and life and disability insurance