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As a Technical Business Case Intern, you will work with the KnowBe4 Sales Engineering department on a wide variety of initiatives in the cybersecurity industry including, but not limited to, technical evaluation plans, Proof of Value templates, competitive intelligence, technical use case development, and business value documentation. In addition, you will be tasked with supporting the Sales Engineering team with researching, analyzing, developing, and documenting compelling business cases that demonstrate the value of KnowBe4's products to prospective customers.
Job Responsibility:
Assist with researching, analyzing and developing business value assessments for KnowBe4 products across various customer scenarios
Assist with compiling and analyzing competitive intelligence reports, feature comparison matrices, and differentiation documentation for top competitors in the security awareness and human risk management space
Shadow Sales Engineers and Sales Architects in a wide array of technical and business matters, including customer demonstrations, Proof of Value (POV) evaluations, and strategic account engagements
Assist with cybersecurity trend research regarding developing industry challenges, emerging threats, and their impacts on organizational security posture
Support the creation or improvement of templates, presentation materials, playbooks and tailored collateral
Research new business analysis techniques and sales engineering methodologies to make Sales Engineering deliverables and presentations more efficient
Research developing cybersecurity awareness and human risk management trends in relation to new evolving technology in the workspace
Complete projects related to business case development and technical sales support as assigned
Requirements:
Majoring or experience in any of the fields: Business Administration
Cybersecurity
Information Technology
Computer Science
Marketing
Data Analytics
Related fields
Research experience using business databases, market intelligence platforms, or academic research tools
Excellent verbal and written communication skills are essential with the ability to positively interact with persons at all levels of our organization
Proficient in Excel, Word, and PowerPoint
Proficient in the use of data analysis and visualization tools
Talent for multi-tasking, being results oriented and organizationally proficient
Team oriented and willing to help others to achieve success
Ability to develop creative solutions
Ability to think and act independently
Ability to deal professionally, courteously and tactfully with Sales Engineering team members and cross-functional stakeholders
Self-reliant with the ability to innovate and introduce change showing sound judgment and pragmatism
Nice to have:
Technical sales or business analysis experience is a plus
What we offer:
We offer company-wide bonuses based on monthly sales targets