Technical Business Case Intern Job at KnowBe4 (Clearwater)

Technical Solutions Intern with Romanian

Hewlett Packard Enterprise offers university students the opportunity to join a ...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Currently enrolled in a Bachelor or Master’s degree
Fluent in written and verbal English and Romanian
Analytical troubleshooting and problem-solving skills
Time management skills and working with strict deadlines
Excellent customer, telephone, oral and written communications skills
The drive to seek out what’s next and to deliver exceptional results
A collaborative, solution focused spirit and overall sense of urgency
The desire to embrace new ideas and fresh thinking and seek out ideas different than your own
Experience as an active leader on campus who strives to make a positive impact on the world
Comfort with working in a hybrid (virtual and face-to-face) environment

Job Responsibility

Analyze and manage storage and server hardware customer cases to an effective resolution
Deep-dive into technical analysis of the customer configuration, in order to troubleshoot the issues and develop an effective recovery plan
Solve hardware/software problems of a customer according to company KPIs for the business
Observe, analyze and propose qualification process improvements suggestions and/or reports

What we offer

Initial extensive onboarding to support you with adjusting into the role
Ongoing learning and development throughout the duration of the program
Great work-life balance including hybrid working and Wellness Fridays initiative
Health & Wellbeing benefits
Personal & Professional Development programs
Diversity, Inclusion & Belonging initiatives

Parttime

Technical Consultant Intern

Hewlett Packard Enterprise offers university students the opportunity to join a ...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Currently enrolled in a Bachelor or Master’s degree in Engineering, Computer Science or another IT related degree
Fluent in written and verbal English
Analytical troubleshooting and problem-solving skills
Time management skills and working with strict deadlines
Excellent customer, telephone, oral and written communications skills
The drive to seek out what’s next and to deliver exceptional results
A collaborative, solution focused spirit and overall sense of urgency
The desire to embrace new ideas and fresh thinking and seek out ideas different than your own
Experience as an active leader on campus who strives to make a positive impact on the world
Comfort with working in a hybrid (virtual and face-to-face) environment

Job Responsibility

Analyze and manage storage and server hardware customer cases to an effective resolution
Deep-dive into technical analysis of the customer configuration, in order to troubleshoot the issues and develop an effective recovery plan
Solve hardware/software problems of a customer according to company KPIs for the business
Observe, analyze and propose qualification process improvements suggestions and/or reports

What we offer

Initial extensive onboarding to support you with adjusting into the role
Ongoing learning and development throughout the duration of the program
Great work-life balance including hybrid working and Wellness Fridays initiative
Health & Wellbeing benefits
Personal & Professional Development programs
Diversity, Inclusion & Belonging initiatives

Fulltime

Technical Consultant Intern with German

Hewlett Packard Enterprise offers university students the opportunity to join a ...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Currently enrolled in a Bachelor or Master’s degree in Engineering, Computer Science or another IT related degree
Fluent in written and verbal English and German
Analytical troubleshooting and problem-solving skills
Time management skills and working with strict deadlines
Excellent customer, telephone, oral and written communications skills
The drive to seek out what’s next and to deliver exceptional results
A collaborative, solution focused spirit and overall sense of urgency
The desire to embrace new ideas and fresh thinking and seek out ideas different than your own
Experience as an active leader on campus who strives to make a positive impact on the world
Comfort with working in a hybrid (virtual and face-to-face) environment

Job Responsibility

Analyze and manage storage and server hardware customer cases to an effective resolution
Deep-dive into technical analysis of the customer configuration, in order to troubleshoot the issues and develop an effective recovery plan
Solve hardware/software problems of a customer according to company KPIs for the business
Observe, analyze and propose qualification process improvements suggestions and/or reports

What we offer

Initial extensive onboarding to support you with adjusting into the role
Ongoing learning and development throughout the duration of the program
Great work-life balance including hybrid working and Wellness Fridays initiative
Health & Wellbeing benefits
Personal & Professional Development programs
Diversity, Inclusion & Belonging initiatives

Fulltime

Business Analyst

We are in need of several Business Analysts for remote contract openings with ou...

Location

United States

Salary:

Not provided

Revel IT

Expiration Date

Until further notice

Requirements

Bachelor’s Degree
Must be able to effectively communicate (verbal and written) requirements with stakeholders as well as development team
Must be able to collaborate with Project Manager, Architect, and developers to ensure business requirements are communicated, accepted, and meet expectations
Must be able to translate and simplify requirements from stakeholders into written requirement documents for development team. Documents include: Formal Business Requirements Document, Functional Design Document, Technical Design Document, Technical Use Cases, User stories, Business Cases, Requirements Traceability Matrix, Test cases
Must be able to create diagrams, flowcharts, and workflows of business processes
Must be able to create and manage test cases for Quality Assurance
Must be familiar with software and database development concepts
Technical Business Analyst work on a software development team
Must have experience developing technical documentation for enterprise software users, system administrators, and other technical audiences
Strong experience in requirements management and creating all documents listed above

Job Responsibility

Ability to create and document detailed business requirements, perform analysis, outlining problems, opportunities and solutions for the stakeholders
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
Determine operational objectives by studying business functions
gathering information
evaluating output and formats
Improve systems by studying and documenting current state and business rules
Ability to partner with other team members and stakeholder across multiple business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with executive teams
Ability to communicate technical information to a non-technical audience and business information to a technical audience
Ability to successfully apply complex knowledge of fundamental concepts practices, and procedures of technical writing
Construct workflow charts and diagrams