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Become the bridge between data and decisions as the new Technical Business Analyst at our dynamic agency client. In this permanent, GBP50,000 – GBP55,000 role, you'll turn questions into answers and data into actionable insights that drive the agency forward. Sitting within the Operations team and partnering closely with Finance, Client Services, and Agency Management, you'll be the link between the people asking the questions and the systems that hold the answers, ensuring the agency runs on clear, accurate, and well-understood information.
Job Responsibility
Turn questions into answers and data into actionable insights that drive the agency forward
Sitting within the Operations team and partnering closely with Finance, Client Services, and Agency Management, you'll be the link between the people asking the questions and the systems that hold the answers, ensuring the agency runs on clear, accurate, and well-understood information
Collaborate with cross-functional teams to gather requirements, investigate problems, and deliver impactful reports and recommendations
Play a key role in process improvement, systems, and change management to optimize the value of existing platforms and ensure new ones are rolled out with the end-user in mind
Requirements
Proficient in technical business analysis, including requirements gathering, data analysis, and report/dashboard creation
Experienced in using DAX, Power BI, and Fabric (Direct Lake model) to build and maintain data models, reports, and insights
Skilled in translating ambiguous business needs into structured briefs, user stories, and acceptance criteria
Adept at mapping existing processes and data flows, identifying gaps, and driving process improvements
Comfortable working across multiple disciplines and in a fast-paced, creative environment
Nice to have
Curious, analytical, and commercially-minded with a passion for turning data into insights
Excellent communication and stakeholder management skills, able to present findings to non-technical audiences
Strong understanding of data governance, privacy, and quality standards
Proven experience in a business analyst, data analyst, or similar role, ideally within creative industries, professional services, technology, or other project-based environments
Track record of delivering reports, dashboards, or analyses that have been used and trusted by business stakeholders
Experience gathering requirements and supporting systems or process change projects end-to-end
Familiarity with finance, resourcing, and CRM platforms and the data flows between them
Exposure to working across multiple markets or entities
Relevant degree or professional qualification in a business, data, analytics, computer science, or related discipline (or equivalent experience)