Technical Business Analyst

• AI-Enabled Business Analysis: Leverage AI tools and large language models to accelerate requirements analysis, documentation, acceptance criteria generation, and data exploration, improving both delivery speed and quality
• Strategic Backlog Ownership: Manage the team’s backlog management in close collaboration with Product Managers and Senior BAs to ensure all user stories and solutions align with the broader product strategy
• Solution Design & Execution: Drive the design and preparation of high-quality stories for key initiatives while providing leadership to the squad to meet sprint goals
• Technical Documentation & Translation: Develop comprehensive product documentation—including process maps and sequence diagrams—and translate complex requirements into testable user stories with defined personas and acceptance criteria
• Product Subject Matter Expertise: Serve as the primary SME for digital payment offerings, offering technical guidance to solution engineers and merchants while navigating complex technical constraints and tradeoffs
• Data-Driven Decision Making: Apply strong analytical habits to define success metrics, dashboards, and instrumentation, utilising AI and innovative tools to boost efficiency and generate actionable insights
• Cross-Functional Agile Leadership: Facilitate essential agile ceremonies (planning, refinement, and showcases) and work deeply with engineers and designers to solve complex problems across the product lifecycle

• 5+ years of technical business analysis experience, preferably within a fast-paced environment
• Strong written and verbal communication skills
• Demonstrable hands-on experience in working with software solutions that have front-end and back-end components
• Hands-on experience leveraging AI tools and large language models (LLMs) to improve day-to-day product and delivery activities such as requirements analysis, user story creation, documentation generation, research and problem investigation
• Extensive experience in working with RESTful API and microservices technologies
• Demonstrable experience in working within Agile/Scrum delivery environments
• Extensive experience with Atlassian product suite, JIRA and Confluence
• Ability to create and work with Postman collections

• Highly desirable, previous experience in digital payments and payment orchestration
• Highly desirable, previous experience with payment gateways

Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work