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FinXL IT is seeking an experienced Technical Business Analyst to join our team at a leading general insurance organisation, supporting major general insurance platforms. This is not a role for a generalist; we're looking for a domain expert who lives and breathes General Insurance (GI). You will serve as the critical bridge between business SMEs and technical engineering squads, ensuring complex insurance logic is translated into scalable, high-performing solutions.
Job Responsibility:
Convert complex insurance business rules into detailed functional specs, user stories, and acceptance criteria (Gherkin/BDD)
Facilitate workshops to elicit requirements while analysing existing system architectures and data flows to identify constraints
Create "As-Is" and "To-Be" process maps and technical sequence diagrams illustrating data movement between front-end and back-end legacy systems
Perform data profiling and validation using SQL to query databases and verify solution accuracy
Manage a diverse stakeholder web across brands, aligning competing priorities and providing expert push-back where needed
Partner with QA teams to define test strategies and lead UAT to ensure the final product meets customer and business needs
Requirements:
Proven track record within the General Insurance sector (Claims, Policy Admin, or Underwriting)
Deep understanding of the insurance value chain, including Product Definition, Rating Engines, Premium Calculations, and Claims Workflows
Hands-on experience with core insurance platforms (e.g., Guidewire PolicyCenter/ClaimCenter, TIA, or similar legacy systems)
Proficiency in SQL for data extraction and the ability to read/understand XML/JSON structures for API-led integrations
Familiarity with the GI Code of Practice and compliance regarding customer data and policy disclosure
Experience working in a squad-based model to deliver iterative improvements to insurance platforms
High proficiency in creating detailed Product Disclosure Statement (PDS) logic maps and technical functional specs
What we offer:
Initial 12 month's contract, with a view to extend
Hybrid working arrangement (2-3 days in office)
Work on complex, high-visibility digital and technology insurance programs
Be part of a supportive consulting community with a focus on professional delivery