Technical Business Analyst Jobs

JobABC PTY LTD

Location:
Australia, South Melbourne

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

This exciting opportunity sits within MyWay Travel & Events, part of the Helloworld Travel Group — specialising in premium travel and event packages. From the AFL Grand Final and Ashes Series to Formula 1, global concerts, and world-class theatre, MyWay puts customers at the heart of the world’s biggest events. We’re looking for a Technical Business Analyst to join our Wholesale Business Systems team in South Melbourne. Reporting to the Head of Technology Architecture – Wholesale Systems, you’ll play a key role in bridging the gap between business and technology. You’ll collaborate with developers, operations, and commercial teams to enhance MyWay’s digital platforms, improve customer experiences, and help deliver innovative new projects.

Job Responsibility:

Partner with technical and non-technical stakeholders to capture and document requirements
Translate business needs into clear technical specifications and user stories
Support development and testing of new features and enhancements
Analyse data, workflows, and dependencies to identify improvement opportunities
Produce technical documentation and release notes
Facilitate smooth communication between technology, operations, and commercial teams
Contribute to planning, testing, and implementation of software improvements

Requirements:

2+ years’ experience as a Business Analyst in the travel or technology sector
Understanding of Agile methodologies and discovery practices
Experience with JIRA, MS SQL, and web services (JSON/XML)
Familiarity with Global Distribution Systems (Amadeus, Sabre, Travelport)
Strong communication, analytical, and stakeholder management skills
Solid Microsoft Office skills (Word, Excel)

Nice to have:

Exposure to REST/XML APIs, DevOps or CI/CD pipelines
Experience with test automation or programming fundamentals
Understanding of event travel systems or tourism workflows

What we offer:

Staff discounts on travel
Opportunities for discounted family travel
Regular Staff and Industry Events
Career progression and support
Learning and Upskilling opportunities

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Technical Business Analyst