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A Technical Business Analyst works as a key member of the product development team, responsible for specification of the system functions that deliver our clients’ business requirements and to provide support for development, testing and implementation of system solutions. Technical Business Analysts perform a range of activities that span traditional business and systems analysis; defining scope and requirements, identifying opportunities, reviewing and proposing potential solutions. Technical Business Analysts are active advisors to both our clients, commercial and development teams and duties will include: stakeholder management, product management and solution implementation.
Job Responsibility:
Taking commercial and client requirements into technical delivery through requirement gathering and into the raising of JIRA tickets for prioritisation
Contribute to the technical strategy to deliver system functionality and support the future development and expansion of Collinson’s Insurance division
Collaborate with internal and external stakeholders across business and technical functions, to understand objectives and requirements and translate these into the creation of new system features and enhancements
Analyse business processes to identify requirements and process improvements
Work with stakeholders to plan and complete requirement gathering and analysis activities
Provide clearly defined acceptance criteria to development and QA teams to enable accurate development and testing
Collaborate with development and QA teams to design and implement new features
Maintain communication with stakeholders during development, testing and implementation of product improvements
Contribute to regular team meetings to refine the product backlog, prioritise work items and discuss key decisions, risks and issues
Provide cover for team members as required
Define and follow analysis standards and be an active contributor to the progression of the analysis role within the Insurance division
Requirements:
Proficient in the use of JIRA to refine product back-logs, including user stories and acceptance criteria, working in an Agile framework
Proficient in translating business requirements into acceptance criteria ready for development and testing
Ability to work collaboratively with stakeholders to engage and bring together process, functional and commercial owners
Experience of onboarding new clients and business onto existing solutions
Experience working with a variety of delivery models including Scrum, Kanban, waterfall etc
An understanding of data feeds used for transfer of data between systems
Effective communication with engineering development and testing teams to clarify and deliver solutions
Experience in transforming processes, ways of working and applying continuous improvement
Excellent interpersonal and organisational skills
Excellent written and verbal communication skills
Ability to work effectively with technology services groups and other management teams on a global, virtual basis
Comfortable working on own initiative to support the objectives of the whole team
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