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The Role We are seeking a hands-on Technical Business Analyst to shape, drive, and scale AI and automation operations across a highly complex, fast-paced enterprise environment. You will not just be gathering requirements; you will be actively prototyping AI tools, redesigning business processes to be "AI-first," and partnering with engineers to push solutions from proof-of-concept into live production.
Job Responsibility
Identify and redesign core operations to eliminate manual, low-judgment work through intelligent automation
Analyse end-to-end processes and produce high-quality functional specifications, user journeys, and acceptance criteria for AI-enabled change
Build, test, and maintain a curated internal library of optimized prompts, custom GPTs, autonomous agents, and automated workflows
Act as the primary partner for business units, collaborating with data and AI engineering teams to move strategic decisions into live, secure production deployments
Requirements
Proven experience building and deploying actual AI solutions (LLMs, autonomous agents, workflow automation) within a large, regulated enterprise
Solid functional understanding of Generative AI, Document Processing, Human-in-the-Loop workflows, and data privacy principles
Strong track record of delivering technical projects using hybrid Agile (Scrum/Kanban) alongside Jira and Confluence
A Bachelor's degree (or equivalent) in Computer Science, Information Systems, Data Engineering, or a related technical field