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The Tech Business Analyst is a critical position within the team. This position would be responsible for owning the overall design of technical projects and required to recommend best practices for solutions based on key value drivers. This role involves facilitating strategic design, and fundamentally, this individual must map business and solution requirements to system/technical requirements.
Job Responsibility:
Product and design led thinking to promote the art of the possible through incorporation of use cases into existing or proposed target state workflows and architecture
Injects framework and structure to deconstruct complex problem statements
Cross strategy considerations identified to any focused initiative
Performs data discovery, analysis and modelling
Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
Ensure that all integration of functions meet business goals keeping to simplicity in design to fulfill end user needs
Define necessary system enhancements to deploy new products and process enhancements
Recommend product customization for system integration
Identify problem causality, business impact and root causes
Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
Advise or mentor junior team members
Impact the engineering function by influencing decisions through advice, counsel or facilitating services
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
6-10 years of relevant experience in an Engineering role
Experience working in Financial Services or a large complex and/or global environment
Project Management experience
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement
Bachelor’s degree/University degree or equivalent experience
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