Technical Business Analyst

Technical Business Analyst - Web

Booker Group

Location:
United Kingdom , Wellingborough

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

At Tesco and Booker, we’re committed to building digital experiences that make things easier for every customer—and we welcome everyone to be part of that mission. If you’re passionate about digital development, enjoy turning complex challenges into clear solutions, and thrive in a fast‑paced environment, this role could be a great match for you. As a Technical Business Analyst within Booker Technology, you’ll work in the Online Shopping team to deliver secure, reliable, and customer‑focused digital solutions across our websites and mobile apps. You’ll play a key role in shaping digital enhancements, breaking down complex problems, analysing bugs and data, and building solutions that improve customer satisfaction and support business goals.

Job Responsibility:

Analyse business requirements and translate them into clear functional and technical specifications
Break down complex initiatives into manageable features, tasks, and sub‑tasks
Lead on data schema analysis, integration work, and technical documentation
Partner with operational and technical teams to ensure solutions are feasible, tested, and supported effectively
Work closely with business stakeholders and product teams to gather, refine, and document detailed requirements
Present solution designs and secure stakeholder alignment and buy‑in
Lead and coordinate the technical implementation of multiple projects simultaneously
Support the creation of project plans, timelines, and deliverables alongside project and engineering teams
Monitor progress, identify risks early, and put mitigation strategies in place
Produce high‑quality documentation across all phases of solution development, including design, testing, and delivery
Map processes, customer journeys, data flows, and system interactions
Create and maintain reports that track project status, performance metrics, and solution impact
Identify areas for process improvement and recommend changes to optimise system performance
Maintain the backlog, assess bug impact, and prioritise fixes
Contribute to post‑implementation reviews to evaluate success and identify enhancements.

Requirements:

A strong technical background with experience in solution analysis, design, and implementation
Proven experience leading technical implementations and managing technology projects from concept to completion
Experience supporting acceptance testing, integration testing, and project planning
Excellent communication skills, with the ability to clearly explain requirements to technical and non‑technical colleagues
Experience writing user stories and identifying measurable business benefits
Strong technical documentation capability, including reviewing and writing documentation for developers and specialists
Strong analytical and problem‑solving skills, with the ability to assess and prioritise issues and UI improvements
Ability to facilitate workshops and collaborative sessions, bringing people together to define solutions
Knowledge of SEO and web best practices.

What we offer:

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year
In addition to 10% off at Tesco Cafe and 20% off all F&F purchases
10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution
Life Assurance - You are covered for death in service life cover of up to three times annual pay
Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family
A great holiday package

Additional Information:

Job Posted:
February 04, 2026

Expiration:
February 11, 2026

Employment Type:

Fulltime

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