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Dynamics 365 Technical Business Analyst with a leading financial services client (consulting through FinXL). FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors. FinXL is seeking a Dynamics 365 Technical Business Analyst to join our consulting team and be deployed with a leading financial services client on a 6 months+ contract in Melbourne.
Job Responsibility
Gather, analyse, and document business needs into technical specifications for Dynamics 365 configurations
Map and optimize advice workflow stages to boost financial adviser productivity and usability
Partner with CRM developers, engineers, and integration partners to design robust enterprise solutions
Drive ideas to enhance CRM data quality and ensure the platform remains user-friendly
Ensure all technical delivery meets strict business logic and governance obligations
Identify and highlight risks or poor compliance practices to management for proper mitigation
Complete mandatory training to understand and adhere to the regulatory framework
Requirements
Proven experience as a Technical Business Analyst focusing on Microsoft Dynamics 365 CRM
Strong understanding of Power Platform, including Power Automate and model-driven apps
Highly desired experience within financial advice, wealth management, or financial services
Familiarity with adviser-client relationships, compliance obligations, and record-keeping
Comfortable documenting and working within highly regulated, audit-sensitive systems
Strong communication skills to bridge the gap between business and technical delivery teams