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Ericsson Logo Ericsson · IT - Software Development

Technical Authority Expert

India, Noida · Job Posted February 17, 2026
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Job Description

Enterprise Applications team is now looking for skilled professionals to support and manage critical enterprise systems in a 24×7 production environment. The role focuses on monitoring, troubleshooting, deployments, and ensuring high availability, performance, and SLA compliance across complex application stacks.

Job Responsibility

  • Monitoring of the production system & ensuring its performance and stability
  • Action on issues reported by L1/monitoring teams. Coordination with L3/vendor team for restoration of any faults
  • Trouble Tickets resolution – Resolve day to day customer issues
  • Coordination with IT/network teams to resolve any operational or functional issues
  • Responsible for answering adhoc requests from various teams
  • Analyze the Logs and try resolving the issues, escalate issues well in advance and suggest alternative approaches
  • Deploy CRs on production environments and ensure smooth system performance
  • Folow ITIL processes and exhibit expertise in Incident, Problem and change management
  • Ensure SLA compliance for application and trouble tickets
  • Proactive competence development of self in new solution areas & certifications
  • Provide an effective 360-degree feedback on the ailing elements in the current solution and co-ordinate with Design team/L3/ Vendor to fix them

Requirements

  • Hands on with Liferay 3PP Stack
  • Hands on with Apache Kafka, NodeJS, GraphQL, Advanced Java
  • Hands on with configuration and operations in Forgerock CIAM
  • Hands on experience and very good knowledge of handling application stacks hosted on Red Hat Openshift (Containerized stack)
  • Log analysis using Splunk / ELK
  • Strong SQL knowledge
  • Excellent with Oracle WebLogic Server administration, Oracle Web-Centre Sites
  • Hands on exp in SSO, LDAP, J-boss, Tomcat, Apache, IIS
  • Shell scripting
  • Strong learning and time management skills
  • Team player capable of working independently
  • Good communication skills
  • Should be willing to work in 24*7 environment
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