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Technical Author

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NEC Software Solutions

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Location:
India , Mumbai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The successful candidate will need to be able to write good quality user assistance, work closely with the Documentation Manager and team, collaborate with developers and analysts, and ensure timely, quality deliverables.

Job Responsibility:

  • Write good quality user assistance in a variety of formats for in-house software applications
  • Work closely with the Documentation Manager, providing regular updates to the status of the project
  • Work closely with members of the Documentation Group and Training team to produce good quality training material
  • Work closely with developers, business analysts and SMEs to obtain clarification on technical content
  • Ensure deliverables are available at the designated time according to the project schedule
  • Ensure that all deliverables are to the required quality

Requirements:

  • Minimum 3 years of experience
  • Worked as a technical author in an IT firm
  • Exposure to Single sourcing
  • Exposure to writing standards
  • Experience of having worked on MadCap Flare
  • Good verbal and written communication skills
  • A proven ability to write documents concisely and in good quality technical English
  • At least 2-3 years’ experience working on a large context-sensitive online help project
  • At least 2 years’ experience working with Madcap Flare
  • Experience of working with and adhering to writing style guidelines
  • Experience of working on multi-author projects
  • A familiarity with the Agile software development process
  • The ability to analyse and estimate documentation projects accurately
  • An understanding of the single source publications methodology
  • The ability to respond to fluctuating demands in a flexible and professional manner
  • Experience of developing/authoring training material

Nice to have:

  • A familiarity with version-controlled projects (specifically SVN)
  • Knowledge of other Help Authoring Tools such as RoboHelp and FrameMaker
  • Advanced working knowledge of Microsoft Office and Excel
  • Good working knowledge of Adobe Acrobat Pro
  • Good working knowledge of Microsoft 365

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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