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This role supports the delivery of high-quality, science-based sustainability certification by conducting technical audits for a range of BREEAM schemes. As part of the Certification and Operations team within BPS, the role ensures consistency, accuracy and professionalism in all certification activities.
Job Responsibility:
Conduct desktop-based technical audits of BREEAM assessments, liaising with translators when required
Manage personal workload and prioritise tasks to meet deadlines and turnaround targets
Provide customer support via phone, email and live chat
Maintain accurate records and update certification databases in line with operational procedures
Support the onboarding and training of new team members and contribute to the professional development of colleagues
Assist the leadership team in maintaining high performance standards and improving QA processes
Participate in continuous improvement initiatives across the team and certification operations
Requirements:
Ability to manage and prioritise workload independently
Strong attention to detail and accuracy in maintaining records
Excellent written and verbal communication skills
Experienced user of Microsoft Office suite, as well as confidence in being a quick learner for other in-house bespoke systems
What we offer:
Pension scheme – 5% employer-matched contribution
Life assurance – 4x your basic salary
Enhanced maternity package
HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more
Mixture of onsite facilities, dependent on location – Restaurant, nursery, and free parking, including at-cost EV charging points
Learning & development – Free access to BRE Academy and our online learning platform