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Technical Assistant

United States, St. Petersburg · Job Posted February 20, 2026
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Job Description

The primary function of this role is to support the clerical and administrative processes for the Broker’s book of business across both new business and renewal activities. This position thrives in a collaborative, team‑oriented environment and requires strong communication skills, attention to detail, and a client‑focused mindset. The ideal candidate is organized, eager to learn new systems and processes, and committed to building professional, trust‑based relationships. A willingness to ask questions, actively listen, and continuously learn is essential to success in this role.

Job Responsibility

  • Complete and file documentation required for risk acceptance determination
  • Verify complete and proper coding
  • Service the designated book of business as it relates to administration
  • including by not limited to, handling invoices and setting up files
  • Confirm appropriate filings in accordance with applicable regulations
  • Maintain compliance with Quality Control guidelines
  • Perform other duties as assigned

Requirements

  • One-year related experience and/or training
  • or equivalent combination of education and experience
  • Proficient with MS Office
  • Exceptional telephone demeanor
  • Exceptional and professional written communication skills
  • Ability to maintain a high level of confidentiality

What we offer

  • Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Free Mental Health & Enhanced Advocacy Services
  • Paid Time Off, Holidays, Preferred Partner Discounts

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