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Technical Architect

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Tech Mahindra

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Location:
India , Pune

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Technical Architect role focusing on IT Systems Architecture (Product Services & Customer Experience). Covers Differentiate Services layer: KCIM, Product Catalogue/CPQ, Billing, Numbering, CRM, Fulfilment (Pega), Kafka/API Gateway/SCS; Differentiate Customer Experience layer: Developer Sandbox/API, API, Customer Hub, Customer UI, Messaging Gateway; Platform capabilities: Core BSS modernisation; Strategic initiatives: Tech Debt Reduction Plan for Service Stack >GF, Vlocity/CPQ rationalisation and separation strategy. Focus on platform transformation, vendor rationalisation (particularly Vlocity/CPQ separation), API first patterns, billing modernisation and customer experience optimisation.

Job Responsibility:

  • Define architectural vision, facilitate discussions, synthesise diverse inputs and establish strategic roadmaps
  • Move between strategy and hands on implementation present to senior stakeholders and build POCs
  • Build modern architecture: cloud native, API first, event driven systems at scale
  • Drive architectural decisions through collaboration, own outcomes, deliver without constant hand holding
  • Focus on platform transformation, vendor rationalisation (particularly Vlocity/CPQ separation), API first patterns, billing modernisation and customer experience optimisation

Requirements:

  • A Bachelor's or Higher Degree
  • Expert level understanding of API first design (RESTful, gRPC, event driven), microservices, cloud native patterns, distributed systems
  • Must have architected and built platforms at scale, not just used them
  • Operate across SaaS platforms (Salesforce, ServiceNow, Microsoft 365), on premise systems and multi cloud (AWS, Azure, GCP)
  • Deep expertise in event driven architecture (Kafka, RabbitMQ), API gateways, service mesh, observability, infrastructure as code
  • Understanding of BSS/OSS systems, service orchestration, TMF standards, operating at carrier scale not optional
  • Working knowledge of TMF, MEF, CAMARA standards
  • API versioning strategies (semantic versioning, backward compatibility, deprecation management)
  • Extensibility patterns plugins, webhooks, event subscriptions, custom objects
  • SaaS product experience design
  • Multi tenancy architecture and tenant isolation patterns

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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