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The Marketing Technology (Martech) Technical Architect is responsible for providing technical leadership during HCL Unica software implementations, upgrades and workshops. The Architect will facilitate solution definition, design and implementation. The Architect will technically supervise the installation, upgrade, configuration, integration and performance tuning across the HCL Unica Suite: Campaign, Interact, Contact Optimization, Plan, Journey, Deliver & Link.
Job Responsibility:
Lead Unica services customer engagements providing solutions, specifically facilitating client-facing activities related to requirements and design for solution definition, proposal and client acceptance
Document, present and gain client acceptance of proposed Unica marketing solutions
Perform and/or support product configuration, unit, system, acceptance and performance testing
Perform and/or support product configuration asset migration across installations, including production deployment and go-live
Provide guidance and enablement to client technical staff in the maintenance and configuration of the Unica products, as well as supporting architecture components and associated environmental maintenance activities
Design integrations between Unica products and third-party applications
Installation, architectural design, performance/scalability, and hardware sizing for Unica product installations and upgrades
Perform product installations and upgrades, including self-sufficiency in installation and configuration of WebLogic, WebSphere, Tomcat and/or JBoss
Lead and/or direct client staff in relational database creation and related activities
Perform initial system administration activities
Apply common data modeling, design, and documentation techniques
Perform Java API program design, development, unit test and execution
Build intellectual capital to be used as accelerators for solution delivery, and enablement
Assist with product and services sales opportunities
Requirements:
15+ years of experience in solution design, integration, technical configuration, installation and trouble-shooting of Marketing Automation Frameworks like Unica, Adobe, Braze, Salesforce, etc.
4-year university degree
Knowledge and experience with supporting third-party components including web application layer, database and operating systems
Ability to work independently, take accountability for solution services and delivery, and function as a team member
Experience in relational database creation, table, view and index creation, SQL script development, execution and query performance tuning for DB2, Oracle, MS SQL Server, MariaDB, PostgreSQL and/or HCL OneDB
Experience in system administration activities in Microsoft Windows, RedHat Linux, AIX operating systems, including system monitoring and configuration utilities, as well as associated batch or shell scripting
Experience in Java API program design, development, unit test and execution
Nice to have:
Cloud Native experience across Helm Charts, Docker Containers and Kubernetes Clusters
Cloud Hosted databases and knowledge of OpenShift
Experience in Big Data platforms, including Hadoop, Teradata and Netezza and/or Cloud Hosted databases like Snowflake, Google BigQuery, Redshift and/or Actian Avalanche
Candidates with Interact experience (real-time inbound) also implement integrations utilizing SOAP, Java, REST-like APIs, including design of message sequence diagrams between calling systems and Interact
Cloud Platform: GCP, AWS, Azure and OpenShift
Experience installing Kafka and Kafka integrations
OpenShift experience
What we offer:
Competitive compensation and benefits aligned with the Italian market
Opportunities for learning, growth, and career advancement in a global organization
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