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Technical Architect Martech

· Job Posted January 26, 2026
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Job Description

The Marketing Technology (Martech) Technical Architect is responsible for providing technical leadership during HCL Unica software implementations, upgrades and workshops. The Architect will facilitate solution definition, design and implementation. The Architect will technically supervise the installation, upgrade, configuration, integration and performance tuning across the HCL Unica Suite: Campaign, Interact, Contact Optimization, Plan, Journey, Deliver & Link.

Job Responsibility

  • Lead Unica services customer engagements providing solutions, specifically facilitating client-facing activities related to requirements and design for solution definition, proposal and client acceptance
  • Document, present and gain client acceptance of proposed Unica marketing solutions (e.g., requirements documentation, design/architecture documents and associated diagrams)
  • Perform and/or support product configuration, unit, system, acceptance and performance testing
  • Perform and/or support product configuration asset migration across installations, including production deployment and go-live
  • Provide guidance and enablement to client technical staff in the maintenance and configuration of the Unica products, as well as supporting architecture components (e.g., WebSphere/Web Logic/Tomcat, JBoss, databases and file systems,) and associated environmental maintenance activities (e.g., backup and recovery)
  • Design integrations between Unica products and third-party applications
  • Installation, architectural design, performance/scalability, and hardware sizing for Unica product installations and upgrades to address requirements relative 3-tier architectures, network, security, high availability, web/application server clustering, virtualized environments, database connectivity
  • Perform product installations and upgrades
  • Build intellectual capital to be used as accelerators for solution delivery, and enablement
  • Assist with product and services sales opportunities

Requirements

  • 15+ years of experience in solution design, integration, technical configuration, installation and trouble-shooting of Marketing Automation Frameworks like Unica, Adobe, Braze, Salesforce, etc.
  • 4-year university degree
  • Knowledge and experience with supporting third-party components including web application layer, database and operating systems
  • Ability to work independently, take accountability for solution services and delivery, and function as a team member with both colleagues and clients
  • Self-sufficiency in installation and configuration of WebLogic, WebSphere, Tomcat and/or JBoss
  • Ability to lead and/or direct client staff in relational database creation, table, view and index creation, SQL script development, execution and query performance tuning for DB2, Oracle, MS SQL Server, MariaDB, PostgreSQL and/or HCL OneDB
  • Ability to configure SQL clients for access to all primary relational databases
  • Ability to perform initial system administration activities in Microsoft Windows, RedHat Linux, AIX operating systems, including system monitoring and configuration utilities, as well as associated batch or shell scripting and execution techniques
  • Ability to apply common data modeling, design, and documentation techniques (e.g., Entity Relationship Diagrams (ERDs), data dictionaries, Visio diagram views)
  • Ability to perform Java API program design, development, unit test and execution

Nice to have

  • Cloud Native experience across Helm Charts, Docker Containers and Kubernetes Clusters
  • Cloud Hosted databases knowledge
  • Knowledge of OpenShift
  • Experience in Big Data platforms, including Hadoop, Teradata and Netezza and/or Cloud Hosted databases like Snowflake, Google BigQuery, Redshift and/or Actian Avalanche
  • Interact experience (real-time inbound) to implement integrations utilizing SOAP, Java, REST-like APIs, including design of message sequence diagrams between calling systems and Interact
  • Cloud Platform: GCP, AWS, Azure and OpenShift experience
  • Experience installing Kafka and Kafka integrations
  • OpenShift experience

What we offer

  • A dynamic, innovative environment in a global enterprise software company
  • Opportunities to work with cutting-edge technology and shape digital transformation for clients
  • Collaborative culture with cross-functional teams and international exposure
  • Comprehensive learning and development programs to grow your skills and career
  • Competitive salary, benefits, and recognition for your contributions
  • Flexible working arrangements and support for work-life balance
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