Technical Applications Manager II Job at L.A. Care Health Plan (Los Angeles)

New

Software Technical Account Manager II

As a Technical Account Manager, you will be a key player in deploying and suppor...

Location

United States , Wichita

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience
4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors
Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications
Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers
Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements
Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce
Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage
Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights
Willingness to work onsite with customers and be available outside of normal business hours for critical issues
Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion

Job Responsibility

Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services
Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts
Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations
Represent agency needs and feedback internally at Axon, influencing product development and service improvements
Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption
Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience
Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs
Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively
Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs

Fulltime

New

Customer Success Manager II, Global Strategic

As a Customer Success Manager in our Strategic team you will be part of a team m...

Location

United Kingdom , London

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
You have some client facing experience and the intention to progress your career in customer success
You have excellent written and verbal communication skills
You manage projects and tasks to completion
You take initiative
You’re interested and eager to learn more about both technical and marketing concepts with real world applications
You are known for being a team player
You welcome feedback
Your interests include marketing strategy, digital marketing, technology and mobile trends
You are intellectually curious and are known as a problem solver, you're not afraid to tackle technical problems

Job Responsibility

Own client renewals, retention and net retention targets for your customers within larger groups
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Strategic CSMs and Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Assist the wider Braze account team in highlighting the value delivered by Braze for your customers
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Project Manager II

The Technical Project Manager II, Capital Projects reports directly to the Direc...

Location

United States

Salary:

Not provided

22nd Century Technologies

Expiration Date

Until further notice

Requirements

Bachelor’s degree in civil engineering, architecture, construction, or a related field. Related experience may substitute for the required degree with a maximum substitution of 4 years
Five (5) years of relevant experience in project management for capital improvement projects
Experience in using word processing and Excel spreadsheet software
Knowledge of engineering and architectural project management methods and practices
Knowledge of construction management techniques, engineering, and/or architectural principles, practices, and methods
Knowledge of applicable State, County, and City codes, standards, and regulations
Skill in evaluating contract agreements
Skill in completing projects within the required scheduling
Skill in reading and interpreting plans, plans, and specifications
Skill in developing and monitoring project budgets and timelines

Job Responsibility

Plan, schedule, and manage capital projects
Manage licensed professionals to ensure compliance with Capital Metro initiatives and other regulatory agency requirements
Review and oversee project design, contract specifications, and contract documents, and approve appropriate modifications
Direct and evaluate services provided by professional consultants, including Architects and Engineers
Provide technical advice and assistance to Capital Metro management, field personnel, contractors, and consultants
Conduct field visits and inspections and monitor compliance with project specifications. Direct work changes and stoppages when appropriate
Act as liaison with internal and external organizations, and represent Capital Metro with jurisdictional authorities including state, county, and city staff and elected officials
Monitor consultant and contractor adherence to contract terms and specifications. Identify discrepancies and facilitate appropriate resolution with the consultant/contractor
Develop project budget, monitor project expenditures, and approve payment to consultants and contractors. Determine cash-flow projections for the project execution and compare actual expenditures monthly. Review monthly invoices. Maintain accurate project /program financial records. Maintain and update the master spreadsheet
Evaluate engineering design proposals for various projects related to transportation infrastructure, and participate in the engineering contract award process. Review preliminary designs compare the actual site conditions and recommend changes incorporating additional sidewalks, curb ramps and turnouts, if required. Review final engineering design plans and recommend changes

Assistant/ Deputy Manager - Application Engineering

Conducting EQT (Electrode Qualification Test)- all weld as per ASME Sec-II Part ...

Location

India , Thane

Salary:

Not provided

voestalpine

Expiration Date

Until further notice

Requirements

B Tech / M Tech - Metallurgy/ Welding Technology with relevant 7-14 years of experience in welding industry
Excellent english communication skills

Job Responsibility

Conducting EQT (Electrode Qualification Test)- all weld as per ASME Sec-II Part C or equivalent EN-ISO standards
WPS, PQR, WPQ qualification as per ASME Sec IX, AWS D1.1, API, ISO-15614-1 and other relevant codes of construction
Leading the product/process bench marking exercise/activities for different consumables with very good analytical ability
Participate in preparation of welding training course material for different module
Conducting training program on welding and welding technologies
Conducting technical seminars and presentations
Welding Inspection as per standards and Testing of welding Joints as per AWS, ASME, ISO 5817 and other customer’s specified requirements & Fit up inspection, Welding Inspection Before, during & after welding e.g. Edge preparation, set up& weld root, subsequent passes etc
Customer’s approval for WPS, coordination with TPI with clients, third party (DNV & others) for stage inspections and all other welding activities
Selection of welding filler metals, welding process as per material and job requirements
Job review for requirements of welding filler wires, steel plates, welding manpower hours and other relevant costing

Fulltime

Engineering Manager II, Java Backend - Marketing Org

Groupon is on a radical journey to transform our business with relentless pursui...

Location

India

Salary:

Not provided

Groupon

Expiration Date

Until further notice

Requirements

BE/BTech or ME/MTech degree in Computer Science, Software Engineering from a recognised institute
10+ years of overall industry experience with 4 years of leadership (hands-on engineering management) role in developing and supporting web applications, micro services in a distributed environment
Experience with managing platform services, delivering projects in a dynamic environment
Experience with managing high-performance individuals in different time zones
Good communication and collaboration skills, and the ability to deal with ambiguity
Strong experience in programming languages - Java and competent in designing and building enterprise-scale applications, common frameworks, etc.
Experience building and scaling large-scale distributed systems and development experience with service-oriented architectures/microservices
Prior AWS/GCP/Azure/Pivotal Cloud Foundry experience is a must
Proven success managing and scaling platform services in fast-moving environments
Experience leading cross-regional teams and driving platform-level strategies

Job Responsibility

Customer Communication Excellence: Drive reliability, performance, and personalization across our Dispatch and Subscription systems
Achieve a 99.99% delivery success rate and under 1s latency for real-time communications
Subscription Platform Growth: Lead engineering teams focused on the evolution and scalability of our subscription systems
Enable 2x growth in subscriber engagement and conversion over the next 12 months
Platform Scalability & Operational Efficiency: Reduce technical debt and optimize resource usage across core services by modernizing legacy infrastructure and adopting cloud-native patterns
Achieve a 30% reduction in platform operational costs while improving performance benchmarks
Engineering Team Performance & Growth: Build high-performing, autonomous, and globally distributed teams that execute with agility and ownership
Maintain 90%+ team engagement and less than 10% regrettable attrition, with measurable velocity improvements
AI-First Transformation Enablement: Champion the integration of AI/ML where it enhances business outcomes, from system automation to intelligent routing and customer experience
Deliver at least 2 AI-driven features or systems into production per year

Technical Support Engineer II

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. P...

Location

United States , San Francisco

Salary:

114000.00 - 191000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

2-3 years previous experience in Support Engineering or Technical Support for a highly technical product or application
Excellent written and oral communication skills
An excellent work ethic and attention to detail
Experience writing code in JavaScript, Python, Ruby, Go, or other popular programming languages
Know your way around Unix systems and command line tools
Willingness to work specific hours to provide SLA time-based coverage to our customers
The ability to write about technical subjects clearly and in an engaging style

Job Responsibility

Provide excellent customer service and product support to PagerDuty customers
Identify and resolve customer issues, taking escalations from Frontline Technical Support
Successfully debug and resolve customer email and screenshare requests through the use of varied ticketing, content and task management tools
Set up monitoring systems, integrating them with PagerDuty and documenting the whole process
Write custom scripts, code samples and integration guides for customer use
Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
Employee Stock Purchase Program
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave

Fulltime

New

Senior Application Security Engineer II

As a Senior Application Security Engineer, you will drive security initiatives t...

Location

United States , Seattle

Salary:

152850.00 - 244560.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

Proficiency in programming languages like Python, Java, Go, or C#
Strong experience with modern development workflows, including CI/CD pipelines and Git-based version control
In-depth understanding of vulnerabilities and secure coding practices
Hands-on experience with security tools like Snyk, Semgrep, or similar
Ability to simplify and communicate technical security concepts to diverse audiences
Demonstrated success in partnering with developers to integrate security without disrupting velocity
Experience performing secure code reviews and interpreting SAST/DAST results
Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes)

Job Responsibility

Integrate Security into Development
Build and maintain security automation tools to seamlessly embed security checks into CI/CD pipelines
Partner with engineering teams to design secure-by-default architectures and workflows
Enable Developer Success
Act as a trusted advisor and partner for development teams, providing actionable guidance to address security
Deliver training and mentorship on secure coding practices, empowering teams to proactively prevent vulnerabilities
Proactively Identify Risks
Deploy and operationalize static (SAST), dynamic (DAST), and dependency (SCA) scanning tools
Lead vulnerability management efforts, ensuring critical vulnerabilities are identified, prioritized, and remediated
Advocate for a "security debt" reduction mindset to maintain long-term product integrity

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Snacks in our offices

Fulltime

Application Systems Analyst II

The Application Systems Analyst reports to the Program Manager of Technology Sys...

Location

United States , McLean

Salary:

Not provided

22nd Century Technologies

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field. Additional related experience may substitute for a degree on a year-for-year basis for up to four (4) years
Four (4) years of experience with information technologies and systems analysis that includes ERP Financial Systems
Two (2) years of experience with Oracle Fusion (Procurement, Financials, HCM, Role Based Security), Oracle report development
Experience working on, configuring, and supporting multiple commercial off-the-shelf or custom-built cloud or on-premise enterprise business application systems
Experience with direct end-user support in a customer service role
Experience in troubleshooting, analyzing logs, and utilizing debugging tools for timely resolution of technical problems
Excellent organization abilities, analytical skills, and communication skills including the ability to effectively communicate technical information to a non-technical audience
Be self-motivated and seek opportunities for continuous improvement of IT skills and processes. Be a catalyst and a willing participant in organizational changes
Ability to work in a team environment in a matrix organization, partnering well with employees, management, users, business areas, vendors, and contractors and undertake duties and tasks as assigned without close supervision
Ability to be a positive and constructive contributor in a team-based environment

Job Responsibility

Manage Oracle Fusion (Procurement, Financials, HCM, etc), Role Based Security, upgrades and security
Implement, manage, and support desktop and Software as a Service (SaaS) application systems
Configure and develop applications, custom processes, functionality, reports, queries, interfaces, and system integration in support of business needs
Ensure data integrity within systems owned. Understand data relationships, and resolve data and interface issues
Assist with documents necessary to procure required systems, licenses, maintenance, and support. Ensure any renewals are completed before expiration and Capital Metro is compliant with vendor licensing requirements
Participate in on-call rotation for after-hours IT support
Partner with stakeholders to undertake full IT ownership of the systems and projects assigned and become proficient in the technical and functional aspects of these systems
Provide technical support and leadership assistance on projects. Successfully assist in tasks or projects as assigned. Provide leadership assistance in working with technology vendors and implementation partners to implement technical solutions
Provide periodic reports to management
Develop and ensure updates to technical and/or user documentation. Train users on systems and processes. Lead in efforts to encourage system use and adoption within the business areas. Act as an advocate and advisor for the application of technology solutions to the agency

Technical Applications Manager II

L.A. Care Health Plan

Location:
United States , Los Angeles

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 29, 2025

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Technical Applications Manager II

L.A. Care Health Plan

Location:United States , Los Angeles

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 29, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Software Technical Account Manager II

Customer Success Manager II, Global Strategic

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Location:
United States , Los Angeles

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
December 29, 2025