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The Technical Applications Engineer will be a hands-on individual who will report to the Technical Applications Team Manager. This role requires the individual to work with local marketing, and sales groups as well as fleet customers, industrial customers, and test partners. This role supports regional field test sites and provides data for new product development, industry approvals, and OEM support. Additionally, the individual will provide large customers with direct application support regarding lubricants, hydraulic fluids, chemicals, and coolants for passenger car, commercial and industrial applications. While some experience in tribology and lubricant formulation is preferred, it is more critical that a successful candidate have a strong mechanical aptitude, outstanding communication skills, working knowledge of Engineering principles and scientific methods, and demonstrable computer aptitude. The ability to analyze data and to author polished presentations/reports is key.
Job Responsibility:
Support the Valvoline channel partner team, their distributors and customers, Align with the needs of the regional sales team and VGO goals, prioritizing support linked to the goals of sales and marketing for your region
Work with approved labs and our Technical Applications Team to develop and support oil analysis programs & convert used oil data into effective reports for customer maintenance recommendations
Support, coordinate and manage local and regional field test projects focused on fluids such as engine oil, transmission oil, and gear oil to achieve industry approvals and support marketing claims as well as co-ordinate and support customer demonstration/acceptance testing (less rigorous than field testing)
Investigate and resolve product application problems by conducting root cause analysis. May include supporting quality and supply chain with concerns of product quality
Research regional key industry areas, including equipment design, technology changes and API, ACEA and ASTM standards to provide industry specific field knowledge to Sales, R&D, and Marketing regarding product performance, customer needs, and industry trends
Assist the European and regional marketing team in developing sales literature and differentiated offers
Provide proactive technical support to the regional Sales Team to grow business in various segments while developing strong customer relationships
support will encompass a wide range of industries, including PCMO, HDMO, Industrial, Trucking Fleet, Construction, Power Generation, Marine, Mining, and others
Complete Lubricants Cross-Referencing and input to support Sales opportunities
Requirements:
Engineering or Scientific background
Preferably a degree in Mechanical Engineering
Proficiency in English as well as local language
Experience working on engines and vehicles (engine rebuilds, auto maintenance, modifications, heavy equipment maintenance, etc…) in a personal or professional capacity
Excellent organizational, communication, and teamwork skill along with the ability to work independently
Experience working directly with customer/field issues and following through to see resolutions impact cross functional teams (design, supply chain, quality assurance, etc...)
Experience with statistical software and/or data acquisition
Prior technical sales or technical advisor field experience in petroleum, lubricants/base-oils, or equipment industries
Experience in tribology and lubricant development
Experience in the mechanical development
Experience in industrial/manufacturing lubricant applications
Excellent time management skills
An exceptional safety mindset and ability to work safely at all times when unsupervised
Nice to have:
Certified Lubrication Specialist (CLS) or Oil Monitoring Analysis (OMA)
Some experience in tribology and lubricant formulation
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