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We are seeking a technically strong Technical Application Support Specialist to support and enhance critical invoicing, reporting, and enterprise business systems within a fast-paced manufacturing environment. This role requires a hands-on IT professional with strong SQL expertise, server support experience, scripting knowledge, and the ability to troubleshoot complex business applications. The ideal candidate will have experience supporting enterprise platforms such as AS400/iSeries environments, ACOM, Inspire, JD Edwards (JDE), and related reporting and document management tools. This individual will work closely with internal business users and IT leadership to improve workflows, support automation initiatives, optimize reporting capabilities, and maintain day-to-day operational stability across multiple systems. This is a highly visible role supporting a lean team environment where initiative, independent problem-solving, accountability, and technical versatility are critical for success. There is significant opportunity for growth and long-term stability for someone who demonstrates strong work ethic, intellectual curiosity, ownership, and the ability to quickly learn new systems and technologies.
Job Responsibility
Provide day-to-day support and troubleshooting for invoicing, reporting, and enterprise business systems
Develop, write, modify, and optimize SQL queries for reporting, data extraction, troubleshooting, and operational support
Create and maintain reports using Showcase Query, Report Writer, and SQL-based reporting tools
Support ACOM SQL integrations and form overlay processes for invoicing and document generation
Administer and support AS400 / iSeries environments and related enterprise applications
Support and maintain Inspire web tools and document output solutions, including invoice and check generation processes
Maintain and troubleshoot PVE imaging and PDF management systems
Assist with server-related support activities, system monitoring, troubleshooting, and operational maintenance
Write and maintain batch scripts, PowerShell scripts, and Java-based utilities to automate operational and reporting processes
Collaborate with internal business units to improve workflow efficiency and reporting accuracy
Troubleshoot production issues, resolve support tickets, and document technical solutions and processes
Support JD Edwards (JDE) applications and integrations as needed
Participate in process improvement initiatives and help modernize legacy workflows and reporting functionality
Requirements
Strong SQL experience, including writing complex queries, joins, stored procedures, reporting, and data analysis
Experience with Showcase Query and/or Report Writer reporting tools