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Technical and Quality Manager

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AO

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Location:
United Kingdom , Telford

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Category:
Manufacturing

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Contract Type:
Not provided

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Salary:

50000.00 - 55000.00 GBP / Year
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Job Description:

At AO Recycling, we are committed to extracting as much value as possible from the waste electrical and electronic equipment (WEEE) that is thrown away by UK households every year. The role will be located at our innovative plastics recycling plant in Telford, Shropshire, which uses state of the art technology and is able to create high quality recycled plastics for reuse in new products. Working for the Plant Manager as part of the site operations management team, with a matrix structure including Engineering, SHEQ, HR, and Finance, you are fully accountable for delivering consistent quality of our products and helping us grow through NPI, product development and further certification.

Job Responsibility:

  • Take ownership for projects to create new and improved products, working with customers and other stakeholders to deliver within specifications
  • Lead root cause analysis, quickly determining non-conformance, managing customer complaints and implementing corrective and preventative actions
  • Monitor and report failure analysis trends, erosion of quality or product performance and liaise with relevant teams to determine corrective actions
  • Leading process improvements utilising Statistical Process Control and Lean techniques
  • First line manager for a team of 3 laboratory technicians
  • Ensuring all products meet technical specifications
  • Training and developing your teams
  • Providing technical and laboratory support for the wider AO Recycling business
  • Develop and maintain written/technical instructions and procedures
  • Attending daily operational review meetings
  • Provide holiday and sickness cover for the Plant Manager

Requirements:

  • Minimum 3 years’ experience in a senior quality or technical role, with people management responsibilities
  • Laboratory experience (working and managing)
  • Degree in Polymer Sciences or a related technical field
  • Experience in using SPC and Lean Six Sigma required
  • Flexible and responsive approach with pragmatic and logical thinking required for the role
  • Be able to prioritise what is critical and manage daily tasks, whilst solving complex problems and delivering R&D

Nice to have:

  • Plastics experience preferred
  • Deep technical understanding of polymer science, moulding and product development desirable
  • Knowledge and experience of ISO and relevant regulatory standards desirable
What we offer:
  • 25 days holiday
  • Pension
  • Be a VIP at the AO Arena
  • Health & wellbeing
  • Discounts
  • Family leave
  • Making a difference
  • Free Food Thursday

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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