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SITA Logo SITA · IT - Software Development

Technical Analyst

India, Bengaluru · Job Posted December 31, 2025
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Job Description

As a Technical Analyst, you will be responsible for managing the end-to-end delivery or customer change requests of projects, working closely with cross-functional teams. Your role will involve ensuring project execution, technical feasibility, removing impediments, and aligning delivery with business objectives.

Job Responsibility

  • Oversee the end-to-end delivery of technical projects or customer change requests, ensuring timely and high-quality releases
  • Collaborate with engineering, project management, and stakeholders to define delivery roadmaps
  • Ensure projects are aligned with technical feasibility, business goals, and customer needs
  • Identify and mitigate risks, dependencies, and bottlenecks throughout the delivery lifecycle
  • Implement and optimise Agile, Scrum, Kanban, or SAFe frameworks for efficient execution
  • Track and report project progress using tools like Azure DevOps or similar
  • Coordinate with cross-functional teams, ensuring smooth communication and issue resolution

Requirements

  • Proven experience (8+ years) in project/module delivery, software development, or product delivery
  • Strong hands-on experience with hardware-integrated systems. Preferably, airport devices such as Kiosks, E-Gates, and other peripheral hardware (e.g., scanners, cameras, biometric devices) or similar
  • Solid software development background in C# and Java, with strong experience in WPF for desktop and device-driven applications
  • Experience developing and delivering applications that interface with hardware devices, including troubleshooting, performance optimisation, and reliability in production environments. A person should know how to integrate devices in the system using the SDKs, etc
  • Proficiency with version control systems (e.g., Git, Azure Repos, or similar), including branching strategies and code reviews, cloud platforms (AWS, Azure, GCP), and CI/CD pipelines
  • Ability to manage complex technical projects, balancing scope, timeline, and risks
  • Strong problem-solving, stakeholder management, and communication skills
  • Flexibility for occasional travel to client sites as needed
  • Bachelor’s degree in computer science, Information Technology, or related field

Nice to have

  • Knowledge of specific industry-related software or tools relevant to the position
  • Certification in relevant technical areas (e.g., ITIL, PMP, etc.) is advantageous

What we offer

  • Flex Week: Work from home up to 2 days/week (depending on your team's needs)
  • Flex Day: Make your workday suit your life and plans
  • Flex-Location: Take up to 30 days a year to work from any location in the world
  • Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
  • Champion Health - a personalised platform that supports a range of wellbeing needs
  • Professional Development: training platforms, including LinkedIn Learning
  • Competitive Benefits: Competitive benefits that make sense with both your local market and employment status
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