Technical Analyst - Maternity Cover FTC Job at Crown Chicken LTD, Division of Cranswick PLC (Hessle)

Job Description

This is an exciting opportunity for someone to join our technical team on a temporary contract, covering the technical analyst role. We are looking for someone with good analytical and IT skills, who can show initiative and proactively collate information for the technical team. The role is responsible for the administration for the technical department, whilst providing support with technical management systems, management of customer complaints, including collation of and analysis of statistical data, customer queries and assistance with trending and communicating technical KPIs. Ensuring that all activities comply with food safety, quality and legality. This is a fantastic opportunity for a graduate student or someone just looking to gain knowledge of the food industry in a technical role.

Job Responsibility

To support in the development and help with continuous improvements to the Company's Quality System and ensure it meets Customer requirements, BRC and 3rd party audit requirements
Responsible for the updating and controlling of all internal factory QAS's and documents
Work with the relevant departments in ensuring that all non-conformances arising from audits and visits are resolved to an acceptable standard within agreed timescales
Support the investigations of any quality related complaints or customer issues within specified timescales, working with the wider teams to find true route cause and support with the implementation of corrective and preventive action
Recording and trending of the customer complaints
Contact establishments to obtain traceability for customer complaints and arrange collection of products or return of foreign bodies if required
Monitoring, compiling and maintaining systems for complaint investigations and responses
Analyzing all data and reporting to the wider teams to highlight any key focus areas and drive continuous improvement throughout the factory. Also look at data to try to foresee any issues arising and work with all departments to prevent any issues

Requirements

Basic literacy skills
Be able to show initiative and good problem-solving skills
Reliable and good timekeeper
Conscientious and willingness towards meeting deadlines
Flexible approach with ability to carry out a wide variety of tasks and adapt to the changing needs of the company

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Technical Analyst - Maternity Cover FTC

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