Technical Advocate Job at Energy Systems (South Burlington)

Technical Writer and Developer Advocate

The Technical Writer and Developer Advocate will create and maintain high-qualit...

Location

Salary:

Not provided

ACI Infotech

Expiration Date

Until further notice

Requirements

3+ years of technical writing or developer documentation experience
Strong portfolio covering APIs, SDKs, or developer platforms
Proven ability to translate complex systems into clear, usable guides
Experience with docs-as-code workflows (Markdown, GitHub)
Strong editorial judgment and information architecture skills
Working knowledge of at least one programming language
Comfort collaborating with product and engineering teams

Job Responsibility

Write manuals, guides, and API references using docs-as-code workflows
Create tutorials, sample apps, and SDK snippets to accelerate adoption
Engage developers via blogs, talks, and community channels
Collect developer feedback and improve overall developer experience
Drive strong adoption metrics for documentation and tutorials
Reduce time-to-first successful API call for developers

Fulltime

Open Source Community Advocate

Metabase is looking for a customer-focused, technical Open Source Community Advo...

Location

Salary:

Not provided

Metabase

Expiration Date

Until further notice

Requirements

Enjoy helping people and solving their problems
Have a strong technical background (minimum of 3 -5 years writing production code or administering systems)
Have experience with using data visualization or data analytics tools
Have excellent written communication
Are comfortable being the face of Metabase during webinars or in-person events
You have expertise in at least one of: Running Metabase on a variety of operating systems for multiple years
Strong background in networking and how web applications function
Managing servers (either physical, or Docker, or AWS/GCP/etc)
Managing databases and strong SQL skills

Job Responsibility

Answering our users on our discourse forum and helping customers on Twitter or other social channels
correspond with our users to hear what they’re trying to accomplish
collaborate with our writing team
participate in brainstorming sessions on what content we should create for our customers
help and build relationships with our customers in the public places they hang out (like LinkedIn, Twitter, Reddit, and data slack communities)
providing help to Metabase users using our open source and for-fee products

What we offer

Flexibility (define your own schedule and work from wherever you want)
autonomy
an environment that fosters growth, learning, and development
global remote team
asynchronous work with plenty of uninterrupted time

Fulltime

Customer Advocate

Customer Advocate role at Atlassian, supporting AMER region remotely with workin...

Location

Philippines , Manila

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Minimum 1.5 years in role required before exploring other opportunities at Atlassian
wealth of experience delivering top-notch customer service across multiple communication channels such as email, phone, or chat
ability to communicate technical issues in non-technical terms using positive language
adaptiveness to changes in schedules and demands
ability to juggle tasks while focusing on detail and providing high-quality service
commitment to maintaining positivity for excellent customer service
ability to prioritize urgency and ensure careful execution in support tasks
experience providing product and service information, answering questions, and resolving issues
flexibility and ability to switch between functions for success

Job Responsibility

Provide customer service for billing, troubleshooting, and account management by email, chat, or phone
serve exceptional customer service to ensure high satisfaction
improve support experience by enhancing internal processes and automation based on feedback
work with remote teams and other departments for smooth customer experience
embody the values of customer-first mindset
acquire knowledge of new systems, products, and processes
use Atlassian products to gain skills that can be used across the company

What we offer

Health coverage
paid volunteer days
wellness resources
variety of other perks and offerings to support employees and their families

Fulltime

Developer Advocate

Zilliz is a fast-growing startup developing the industry’s leading vector databa...

Location

Salary:

140000.00 - 200000.00 USD / Year

Zilliz

Expiration Date

Until further notice

Requirements

A technical background in computer science, data science, or a related field
Excellent communication skills with the ability to clearly explain technical concepts to diverse audiences
A self-starter mindset with a strong bias toward learning, experimentation, and iteration
Prior experience in developer advocacy, technical community engagement, sales engineering, or similar roles
Comfortable initiating conversations via LinkedIn, GitHub, or email
outbound engagement experience is a strong plus
Experience with CRM workflows, email sequences, or lightweight sales/marketing automation tools

Job Responsibility

Identify and connect with new Milvus users across GitHub, Discord, and LinkedIn through structured outreach
Educate developers on vector database concepts, Milvus features, and usage best practices
Build tooling and automations to scale the growth
Nurture relationships through regular check-ins, while providing basic technical guidance
Collaborate with sales and solutions engineering teams
Represent Milvus at virtual and in-person events to expand community reach

Fulltime

Technical Account Manager

The Technical Account Manager will oversee and address customers' technical need...

Location

United States , St. Louis

Salary:

Not provided

US Cloud

Expiration Date

Until further notice

Requirements

3+ years of experience in an Enterprise support environment with a strong understanding of corporate account support needs and emerging Microsoft trends
3+ years of experience in two or more of the following: enterprise resource planning facilitating digital transformation discussions and strategy, database systems, messaging, management, and operations, and/or security
Experience within Windows Server, Win10, Active Directory, Systems Center, Azure, Office 365, SharePoint Server, SQL Server, Exchange Server, and Dynamics ERP
Refined oral and written communication skills with ability to effectively negotiate, convey ideas, and build strong relationships
A Bachelor’s degree or equivalent work experience

Job Responsibility

Maximize Client Satisfaction (CSAT)
Ensure high levels of client satisfaction by resolving technical issues quickly and effectively
Act as a customer advocate, aligning services with client needs to drive business value
Regularly gather and analyze feedback to improve service delivery and address any gaps in customer satisfaction
Client Relationship and Account Oversight
Maintain strong relationships with assigned clients, acting as their main point of contact for all technical needs
Develop a strategic roadmap for managing Microsoft technologies for clients, aligning with their business objectives
Oversee all aspects of account management, including proactive identification of risks and addressing them to minimize downtime
Address and Advocate for Client Needs with Technical Teams
Collaborate closely with technical support and engineering teams to ensure client needs are met

Senior People Scientist

The Sr People Scientist is responsible for supplying to the development of an en...

Location

United States , Bellevue

Salary:

127700.00 - 230300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Quantitative Subject area (math, statistics, economics, computer science, physics, engineering)
Master's/Advanced Degree Quantitative Subject area (I-O Psychology
Behavioral Economics
Applied Social Psychology w/emphases on research science and advanced statistics)
Doctorate Quantitative Discipline (I-O Psychology
Behavioral Economics
Applied Social Psychology w/emphases on research science and advanced statistics)
7-10 years Research science or related experience
Proven experience with Gen AI for foundational models and LLM and demonstrating for analytics
4-7 years Combination of deep technical skills and business savvy to interface and influence all levels and fields

Job Responsibility

Support the vision and research science roadmap in collaboration with the HR leadership team and senior leadership partners
Collaborate in identifying and addressing large-scale, sophisticated business problems related to employee experience, talent, and organizational capability
Drive the development and integration of diverse and complex data sources for advanced and sophisticated qualitative and quantitative modeling
Contribute to maintaining high standards in research science, including supporting the mentoring and development of team members
Develop and implement network analytics, AI/ML, and Deep Learning models to analyze sophisticated datasets and support innovation in people science
Build and run true A/B and quasi-experimental designs to assess the impact of mechanisms, programs, and various tested solutions that align to the overall T-Mobile people strategy
evaluate research initiatives to provide bottom line value, return on investment and improvements
Translate technical research findings into clear, concise, and engaging reports that support decisions and applications across the employee lifecycle
Collaborate with multiple teams and account teams to influence, build consensus, and drive significant T-Mobile wide changes related to applying research science proposals and recommendations, including changes to programs, engineering and system needs, and people strategy roadmaps

What we offer

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Senior UI Designer

Experience Designers at AKQA concept, craft and deliver interfaces that make tec...

Location

Japan , Tokyo

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Demonstrate world-class execution of innovative and effective digital communication design, interface design, and interaction design across all digital platforms
Consistently deliver systematic, responsive design solutions through an agile methodology
Apply your skills in pitches to bring ideas to life, inspiring and exciting potential clients
Present design work confidently to stakeholders, and build trusting relationships
Ideate, co-design and refine with peers and clients in a positive and collaborative manner
Ensure projects and tasks are delivered on time, on budget, and to the highest quality
Learn new skills and stay abreast of design and technical developments. Advocate for and apply best practices to keep our team at the forefront of the industry
Keep on top of current and upcoming cultural trends — both in Japan and globally
Lead and inspire, sharing your knowledge with peers and mentoring mid/junior designers
Outstanding typography and layout skills

Job Responsibility

Play an essential role in conception and design
bringing exceptional creative thinking and craft to deliver digital experiences that delight clients and users
Work in a dynamic, globally-minded environment surrounded by some of the brightest minds in their fields
Create world-class experiences for both Japanese and overseas markets

Senior UI Designer

Experience Designers at AKQA concept, craft and deliver interfaces that make tec...

Location

Japan , Tokyo

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Demonstrate world-class execution of innovative and effective digital communication design, interface design, and interaction design across all digital platforms
Consistently deliver systematic, responsive design solutions through an agile methodology
Apply your skills in pitches to bring ideas to life, inspiring and exciting potential clients
Present design work confidently to stakeholders, and build trusting relationships
Ideate, co-design and refine with peers and clients in a positive and collaborative manner
Ensure projects and tasks are delivered on time, on budget, and to the highest quality
Learn new skills and stay abreast of design and technical developments. Advocate for and apply best practices to keep our team at the forefront of the industry
Keep on top of current and upcoming cultural trends — both in Japan and globally
Lead and inspire, sharing your knowledge with peers and mentoring mid/junior designers
Outstanding typography and layout skills

Job Responsibility

Play an essential role in conception and design
bringing exceptional creative thinking and craft to deliver digital experiences that delight clients and users
Work in a dynamic, globally-minded environment
create world-class experiences for both Japanese and overseas markets

Technical Advocate

Energy Systems

Location:
United States , South Burlington

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Technical Advocate

Energy Systems

Location:United States , South Burlington

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Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United States , South Burlington

Category:
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Contract Type:
Not provided

Job Posted:
February 20, 2026