Technical Administrator

• Administer, update and maintain the Food Safety & Quality Management System, ensuring all controlled documents and factory paperwork are accurate, current and archived correctly
• Support audit preparation through managing schedules, coordinating internal audits, organising hospitality arrangements and escalating any out‑of‑specification findings
• Administer technical data including nutritional testing, calibration schedules, micro testing and trending activities, ensuring results are logged, reported and highlighted when required
• Manage the logging, trending and reporting of customer complaints and online reviews, issuing investigations and supporting timely responses
• Support with KPI completion, ensuring both internal and external metrics are accurately compiled and submitted to agreed timelines
• Carry out general office duties including documentation management, ordering equipment, raising purchase orders, reviewing invoices and maintaining accurate records
• Assist in preparing for customer site visits, ensuring information, documentation and samples are ready and professionally presented
• Act as the Technical Team IT SME, supporting with data analysis, system usage and opportunities to improve efficiency
• Support colleagues across the Technical department as required, contributing flexibly to team priorities
• Promote food safety, quality, health, safety and environmental standards through daily actions and behaviours

• Strong administrative skills with excellent attention to detail
• Ability to manage multiple tasks and maintain accuracy under time pressure
• Good understanding of document control and/or Quality Management Systems
• Confident using IT systems, including Excel and data analysis tools
• Ability to communicate clearly with internal teams and external partners
• Strong organisational skills with the ability to prioritise effectively
• A proactive approach to problem‑solving and continuous improvement
• Ability to support audits and work with structured schedules and deadlines
• Experience within a technical, quality, food manufacturing or compliance environment (desirable)
• A collaborative team player keen to learn and develop

Experience within a technical, quality, food manufacturing or compliance environment

• Competitive salary and job-related benefits
• Holidays
• Competitive matched pension contributions
• Life insurance up to 4x salary
• Company share save scheme
• Greencore Qualifications
• Exclusive Greencore employee discount platform
• Access to a full Wellbeing Centre platform
• Enhanced parental leave and menopause policies