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Why Greencore? Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Crosby, we have a team of around 300 colleagues. We produce sushi for some of the biggest retailers in the UK including Asda, Aldi, Co-op, Morrisons and Sainsbury’s.
Job Responsibility:
Support the delivery of the site complaints and microbiological systems and deliver the required information and reports in relation to them
Collate and report on compliance with the complaints and microbiological systems to ensure that these manufacturing unit processes are always audit ready
Troubleshoot the data capture system performance on a day-today basis and write/introduce new procedures as required
Allocate each customer complaint to the appropriate person for action and track its progress
Collate, analyse and present technical reports or answers to ad hoc questions
Actively manage the technical databases, both day to day and ongoing developments
Update all raw material information systems
Attend established business networks across the Business Team, internal forums and customer meetings
Maintain Greencore and customer central key performance indicators
Requirements:
Ideally educated to degree level with a capability in Information Technology and specialist knowledge of databases and data analysis techniques and competent with large and complex data sets
Is an experienced problem solver with proficient decision-making skills
Experienced with an advanced knowledge of Excel, Word, Outlook, PowerPoint and ability to learn new systems quickly
Knowledge and experience of statistical process control techniques
Demonstrates high-level written and verbal communication skills