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Technical Account Manager

United Kingdom, Leicester 45000.00 - 55000.00 GBP / Year · Job Posted November 28, 2025
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Job Description

Technical Account Manager role combining engineering understanding with customer engagement - advising on bespoke components, interpreting technical drawings, and liaising with high-end automotive clients

Job Responsibility

  • Build and manage strong, long-term relationships with both procurement and technical stakeholders
  • Act as the key link between customers and internal teams, representing customer needs throughout the business
  • Provide technical guidance, support, and solutions to internal and external stakeholders
  • Prepare customer quotations, present manufacturing feasibilities, and support technical sales presentations
  • Monitor sales performance and KPIs, assisting with strategic planning and budget alignment
  • Attend trade shows, conferences, and client meetings to promote products and strengthen partnerships
  • Conduct market analysis and customer satisfaction reviews, initiating improvements where needed
  • Contribute to product innovation and continuous optimisation

Requirements

  • A degree in a technical discipline - Mechanical Engineering preferred
  • Minimum of 3 years' experience in a technical sales/account management role within an engineering or manufacturing setting
  • Excellent interpersonal skills, with the ability to communicate complex information effectively
  • Strong ERP knowledge and proficiency in MS Office (Excel, PowerPoint, Word)
  • Ability to read and interpret technical documentation
  • A proactive, team-oriented approach with a 'can-do' attitude
  • Knowledge of ISO 9001 standards and product liability is beneficial
  • Willingness to travel when required

Nice to have

  • Knowledge of ISO 9001 standards and product liability
  • Communicative and confident with a customer-first mindset
  • Organised and methodical with the ability to multi-task
  • Resilient and results-driven, with excellent conflict resolution skills
  • Passionate about continuous improvement and innovation
  • A strong team player with a self-motivated approach

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