Technical Account Manager Job at BlackRock Investments (Belgrade)

Technical Account Manager

BlackRock Investments

Location:
Serbia , Belgrade

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Insight Client Success Team is seeking an Account Manager with a financial background to work closely with our Limited Partner (LP) clients. The Account Manager will be responsible for ongoing relationship management and service delivery with clients in North America, building strong, resilient relationships and ensuring that high quality Insight Data Services are provided to clients.

Job Responsibility:

Gain thorough knowledge of the LP Alternative Asset industry and become proficient in the Insight product and service offering
Onboard new IDS/Insight LP clients in cooperation with LP Onboarding Managers and other IDS Team members
Work closely with clients to build positive relationships at various levels within your client’s organization through consistent communication, expectations management, and exceptional client service
Provide technical set-up for data release for each client, as well as data review to ensure data quality, consistency and high level of completeness
Communicate with Head of Account Management, OMs and other Insight/IDS team members on all matters which are necessary for successful quarterly data collection campaigns and to support integration of data from Insight with other Front and Aladdin products as applicable
Collect client feedback on the service and product and take necessary actions, including escalating issues that impact service delivery
Cultivate strong internal relationships within eFront, BlackRock Solutions, and the wider BlackRock organization globally, in support of your client
Provide quality assurance of product during deployments, working closely with technology teams to identify product bugs and enhancements
Educate clients on how to use the product – product demos, ongoing training on newly added features

Requirements:

Educated to a minimum of degree level in Finance, Economics, or Technology related fields
Demonstrable interest in Financial Markets with knowledge of Alternative Assets being a plus
Self-starter with the ability to work unguided in a fast paced and dynamic environment
Ability to multi-task and reprioritize activities daily
Excellent presentation skills, energetic and dynamic personality
Advanced MS Office knowledge (especially Excel)
Previous experience in a financial technology firm working in sales or relationship management or in an investment firm in data management being plus

Nice to have:

Knowledge of Alternative Assets
Previous experience in a financial technology firm working in sales or relationship management or in an investment firm in data management

What we offer:

Retirement investment and tools designed to help you in building a sound financial future
Access to education reimbursement
Comprehensive resources to support your physical health and emotional well-being
Family support programs
Flexible Time Off (FTO)

Additional Information:

Job Posted:
February 20, 2026

Expiration:
February 28, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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