Technical Account Manager

At OnePlan, we specialize in creating AI-enabled solutions that make strategic portfolio, financial, resource, and work management seamless. We help businesses bridge the gap between strategy and execution by offering solutions that boost business agility, streamline project management, and optimize resources. What truly makes OnePlan stand out is our commitment to delivering powerful solutions and fostering a culture of collaboration. We combine robust analytics with a platform that integrates seamlessly into the tools businesses already know and trust. Our high-trust, team-focused environment allows us to innovate quickly and deliver solutions that drive meaningful results for our clients. As a Technical Account Manager, you own the health of your customer portfolio. This is an active partnership role. Not just support or check-ins. You'll drive retention by identifying adoption gaps early, delivering hands-on improvements, and ensuring customers realize measurable value over time. Their effectiveness directly determines Gross Revenue Retention. This role requires candidates to be based in New Jersey with up to 75% travel to customer sites and events.