Technical Account Manager

• Serve as the primary point of contact for assigned client accounts, building strong relationships, and understanding their technical requirements and business objectives
• Provide expert technical guidance and support on our range of products and solutions, including flow, pressure, and temperature instrumentation, valves, as well as pressure management and protections systems
• Collaborate with internal teams to ensure timely delivery of products, services, and solutions that meet or exceed client expectations
• Base level knowledge of Industrial Control and Measurement products, including but not limited to Valves, Instrumentation, Controls, Steam System Products, Gas Detection, Pneumatics, Sensors, etc.
• Identify opportunities for upselling and cross-selling additional products and services to existing clients, contributing to revenue growth and market expansion
• Build profitable sales in an assigned territory through sales with current customers and demonstrate a commitment to prospecting and new business development
• Conduct regular client meetings, presentations, and technical training sessions to deepen client engagement and promote product awareness
• Stay updated on industry trends, market developments, and emerging technologies to anticipate client needs and provide strategic recommendations
• Effectively manage account activities, including sales forecasts, pipeline management, and reporting, to achieve sales targets and objectives
• Manage the entire sales process, from order placement to delivery and installation. Coordinate with internal departments, including engineering, procurement, and logistics, to ensure orders are fulfilled on time and according to customer expectations
• Provide technical support and assistance to clients, addressing questions, resolving issues, and offering troubleshooting guidance as needed
• Hunger to build by being a trusted “go to” expert

• Bachelor’s degree in Engineering, Business, or related field
• Minimum of 2 years of experience in technical sales, account management, or related roles within the industrial controls and automation industry
• Strong technical background with expertise in instrumentation and process control systems
• Proven track record of successfully managing key client accounts and driving business growth through effective relationship management and solution selling
• Excellent communication, presentation, and negotiation skills, with the ability to convey complex technical concepts to non-technical stakeholders
• Strategic thinker with a customer-centric mindset and a proactive approach to problem solving
• Proficient in CRM software and Microsoft Office suite
• Willingness to travel as needed
• Experience with CAPEX projects and MRO activities

Bachelor’s degree in Mechanical or Electrical Engineering

• Employee Stock Ownership Plan (ESOP)
• 401(K) Match
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Employer Paid Life Insurance
• Paid Time Off and Holiday Pay
• Career Development Opportunities