Technical Account Manager Job at Wiz

New

Technical Account Manager

Join an industry-leading security team dedicated to defending complex global inf...

Location

United Kingdom , Belfast

Salary:

Not provided

Rapid7

Expiration Date

Until further notice

Requirements

Experience managing technical relationships in account management, professional services, sales engineering, or senior technical support capacities
Hands-on proficiency supporting systems running Linux architectures alongside a strong familiarity with enterprise networking environments
History of exposing vulnerabilities or working with security concepts, complemented by relevant certifications like Security+, CEH, or CISSP
Ability to utilize SQL or scripting languages to navigate database architectures and automate operational tasks where applicable
Communicate objectives and rationale in a clear, persuasive manner that builds deep trust and fosters long-term commitment from corporate stakeholders
Construct global networks across internal business boundaries to accelerate product improvements that deliver rapid customer and business value
Make efficient, transparent choices under high-pressure scenarios to resolve client deployment bottlenecks and preserve account momentum
Execute on broad account strategies by breaking long-term customer milestones down into incremental deliverables while remaining open to pivoting as needs change
Embody our core values: to foster a culture of excellence that drives meaningful impact and collective success

Job Responsibility

Manage the technical relationship, operational stability, and product success metrics for assigned large enterprise and federal accounts
Discover and master the client's IT structure, business objectives, and unique pain points to create comprehensive technical account plans
Act as the primary technical owner for assigned accounts, driving customer success through proactive system planning and engineering execution
Go beyond traditional break-fix support models to establish a true technical partnership that helps shape customer security strategies
Facilitate regular cadence meetings and on-site reviews covering system health, upcoming software releases, and forward-looking security program best practices
Serve as the dedicated advocate and internal voice for enterprise customer requirements across engineering and product teams at Rapid7
Direct critical incident response efforts by aligning Customer Success, support, and software engineering teams to resolve enterprise crises efficiently
Maintain an exhaustive technical knowledge of Rapid7's product portfolio to deliver best-practice configurations and technical solutions
Travel up to ten percent of the time to deliver face-to-face strategic support and reinforce localized technical alignment

Fulltime

New

Technical Account Manager

We’re looking for a Technical Account Manager to join our team in London. You wi...

Location

United Kingdom , London

Salary:

Not provided

Blis

Expiration Date

Until further notice

Requirements

Ideally 2+ years of industry experience, preferably within programmatic and/or mobile
Strong experience in using various advertising technology solutions (e.g. MOAT, IAS, DCM, Ad Servers, DSPs)
Possesses a strong understanding of client and programmatic success metrics
Has excellent organizational and time management skills to juggle multiple tasks
Strong Excel and PowerPoint skills
Ability to problem solve and analyse data sets from various platforms
Technically savvy with commercial acumen

Job Responsibility

Be a Client Solutions Expert
In partnership with clients, identify, create, and implement solutions hit their key objectives
Consult and educate our clients on product solutions and best practices
Analyse data and insights to guide strategy and implementation of our solutions
Account Management
Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
Provide weekly reporting for clients
illustrating the outcomes of their investment
Present upweight opportunities to clients where appropriate, driving incremental revenue for the business
Bring together and coordinate teams internally across various parts of the business, in aim of achieving client deliverables and KPIs

Fulltime

New

Technical Account Manager

We are looking for a qualified Technical Account Manager (m/f/d) in Quebec or On...

Location

Canada

Salary:

Not provided

Hornetsecurity

Expiration Date

Until further notice

Requirements

Proven work experience as a Technical Account Manager
Solid technical background with hands-on experience in digital technologies
Familiar with software and front-end development
Strong technical expertise in email (SMTP/MTA)
Strong experience in data analysis
Practical experience using Grafana and Clickhouse
Excellent knowledge of Linux
Strong skills in analyzing and resolving customer problems
BSc degree in Computer Science or a relevant field
Can grasp customers' needs quickly and suggest timely solutions

Job Responsibility

Provide technical support for customers throughout both pre-sales and post-sales processes
Address all product-related queries promptly and accurately
Train customers to use products effectively and confidently
Provide developers with customer feedback to help identify potential new features or products
Report on product performance and share key insights with internal teams
Identify solutions to reduce support costs while maintaining customer satisfaction
Analyze customer needs and suggest upgrades or additional features to meet their requirements
Liaise with the sales department to win new business and increase sales opportunities
Establish and maintain best practices for customer support and technical account management
Keep track of sales performance metrics and ensure data-driven decision-making

What we offer

Free space for innovation and independent action in a fast-growing international company
Personal and professional development opportunities
Short decision paths and flat hierarchies in an open work atmosphere
Home-Office Option and flexible working hours
Additional Sick Leave & Public Holidays
Collective Insurance Plan
Be-Active Bonus – allowance for membership in fitness and sports clubs
Temporary Employee Exchange Program – ability to work at global office locations
Team events and regular global update meetings

Fulltime

Technical Account Manager

This role supports organizational success by ensuring a high-quality customer ex...

Location

United States , Atlanta;Irvine;Parsippany;New York;Frisco;Herndon;Bellevue

Salary:

62600.00 - 112900.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
2-4 years Managing Technical Projects
Less than 2 years Reporting Experience
Adaptability
Communication
Customer Service
Escalation Management
Presentation Delivery
Product Knowledge
Root Cause Analysis (RCA)

Job Responsibility

Monitor and manage progress toward resolution of customer technical issues to maintain service continuity
Analyze process flows and tool applications to identify and implement improvements enhancing customer experience
Coordinate resources to resolve sensitive or chronic technical problems, minimizing escalations
Provide timely feedback to management on customer trends, issues, and needs to support decision-making
Also responsible for other duties/projects as assigned by business management as needed

What we offer

annual stock grant
employee stock purchase plan
401(k)
free year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off
up to 12 paid holidays

Fulltime

Technical Account Manager

The jobholder will perform Presales Analysis and present Solutions for Vodafone'...

Location

Greece , Athens

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Previous working experience in a similar position in a Telecommunications or IT company
Ability to understand the customer's IT operation model and propose solutions for WAN/LAN networking (SDWAN/SDLAN), Security (SASE) as well as Network Security (NGFW, DDoS), Cloud and Microsoft Teams Telephony
Experience in technical writing for the above, both in Greek and English
Ability and interest to learn about the latest business services and products
Very good interpersonal skills and ability of fluent communication with customers and partners
Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines

Job Responsibility

Perform daily visits (physical or digital) to investigate & analyse Corporate/SME Customer needs so as to propose technical solutions that meets customer requirements
Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses
Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions
Achieve sales Targets by co-operating with Account Managers
Earn Customer Loyalty by becoming the long-term contact of choice for the customer's Digital Transformation journey and IT solutions lifecycle

What we offer

Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day

Fulltime

Technical Account Manager

We are looking for a qualified Technical Account Manager (m/f/d) in the US to ov...

Location

United States

Salary:

Not provided

Hornetsecurity

Expiration Date

Until further notice

Requirements

Proven work experience as a Technical Account Manager
Solid technical background with hands-on experience in digital technologies
Familiar with software and front-end development
Strong technical expertise in email (SMTP/MTA)
Strong experience in data analysis
Practical experience using Grafana and Clickhouse
Excellent knowledge of Linux
Strong skills in analyzing and resolving customer problems
BSc degree in Computer Science or a relevant field
Can grasp customers’ needs quickly and suggest timely solutions

Job Responsibility

Provide technical support for customers throughout both pre-sales and post-sales processes
Address all product-related queries promptly and accurately
Train customers to use products effectively and confidently
Provide developers with customer feedback to help identify potential new features or products
Report on product performance and share key insights with internal teams
Identify solutions to reduce support costs while maintaining customer satisfaction
Analyze customer needs and suggest upgrades or additional features to meet their requirements
Liaise with the sales department to win new business and increase sales opportunities
Establish and maintain best practices for customer support and technical account management
Keep track of sales performance metrics and ensure data-driven decision-making

What we offer

Free space for innovation and independent action in a fast-growing international company
20 vacation days and 10 sick days
Temporary Employee Exchange Program
Medical Care with dental and vision plans included
Be-Active Bonus
401(k) Plan
Life insurance
Personal and professional development opportunities

Fulltime

Technical Account Manager

The Technical Account Manager is responsible for managing the technical relation...

Location

United States , New York

Salary:

135000.00 - 160000.00 USD / Year

Roku

Expiration Date

Until further notice

Requirements

4+ years of client-facing experience in Programmatic Advertising/Header Bidding Technologies in a Technical Account Management role or equivalent
Ability to communicate clearly, concisely, and effectively, both verbally and in writing to different audiences such as product, developers, operations, and sales
1+ year Video (preferably CTV) experience
Comprehension and experience in trafficking digital video and other formats, including VAST, VPAID, and VMAP
Experience with Ad tech and ad tech terminology
Effective relationship management skills with partners
Experience with SQL & Analytics Skills
Experience with supply integrations (header bidding, oRTB, etc.)
Familiarity with reviewing technical documentation and integration specs, such as for oRTB
Superset and Excel proficiency

Job Responsibility

Work on new integrations across all advertising publisher partners
Lead the project planning, operational work, and testing related to the integration
Monitor and define metrics to evaluate health of our integrations with Publishers working within the Roku ecosystem
Usage of data and logs to drive decisions, insight, and optimizations
Frame technical matters into business opportunities or challenges, adapting your message to the technical level of the audience
Build and grow trusting relationships with external and internal counterparts
Troubleshoot issues and performance drops in publisher integrations by working cross functionally with other teams in the company, including more senior team members
Identify areas for product improvement and collaborate with the Product team to bring to fruition
Assist with testing and success evaluation of new features
Collaborate with the Publisher Partnerships team to drive strong programmer/publisher relationships through recurring calls and virtual communication

What we offer

Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Global access to mental health and financial wellness support and resources
Healthcare (medical, dental, and vision)
Life, accident, disability, commuter, and retirement options (401(k)/pension)

Fulltime

Technical Account Manager

As a Technical Account Manager (TAM), you’ll be responsible for planning and exe...

Location

United States

Salary:

100000.00 - 125000.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
For example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and Architect
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Ability and willingness to navigate nebulous job responsibilities while actively contributing to the further refinement of the TAM motion
Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) – ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
Familiarity with cloud-security best practices, common threat models, and CNAPP use cases
Ideally, you have a security certification or experience helping organizations address cloud-security challenges
Familiarity with container technologies (Docker, Kubernetes), as well as the associated security considerations
Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.
Familiarity with Linux and Windows operating systems concepts and runtime sensing

Job Responsibility

Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
Continuously stay abreast and enabled on new Wiz features and functionality
Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Select Country

Technical Account Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Technical Account Manager

Technical Account Manager

Technical Account Manager

Technical Account Manager

Technical Account Manager

Technical Account Manager

Technical Account Manager

Technical Account Manager

Technical Account Manager

Our AI answers in your language