Technical Account Manager

• Drive and maintain all technical standards across the business
• Develop and enhance internal systems and processes to support technical and quality functions
• Build and maintain strategic partnerships with key customers and suppliers
• Act as the main point of contact for all technical queries and product-related issues
• Identify and resolve quality issues, implementing corrective actions where required
• Support the day-to-day running of the technical function
• Conduct supplier audits and visits to ensure they meet customer and company requirements
• Manage supplier approval processes and ensure ongoing compliance
• Collaborate closely with cross-functional teams to deliver outstanding customer satisfaction

• Proven experience in a Technical Account Manager or similar technical customer-facing role
• Exceptional attention to detail and a proactive approach to problem-solving
• Strong relationship management and communication skills - both written and verbal
• Ability to influence and collaborate effectively with internal teams, suppliers, and customers
• Solid understanding of quality management, supplier auditing, and technical standards
• Highly organised with the ability to manage multiple priorities and projects simultaneously

The ideal candidate will be working in a similar position within food production