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Technical Account Manager

PostHog

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Sales

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Job Description:

Help us to increase the number of successful products in the world! We’re looking for someone who is: Technical enough to help our customers; Great at reading the signs of which inbound customers to focus on; Good at maintaining long term relationships past the initial sale. Your challenge is to drive multi-product adoption without forcing people into using tools they don’t need.

Job Responsibility:

  • Owning customer feedback and making sure it gets to the wider PostHog team
  • Being hyper responsive
  • You’ll need to be an expert on all PostHog products, so that you can help customers see the value and adopt them

Requirements:

  • You’re able to go deep on understanding PostHog’s products, including more technical ones like Feature Flags and Data Warehouse
  • You don’t need to be a developer, but the ability to get into the details will give you confidence and really help you bring more value to customer conversations
  • For example, you should be able to advise on configuration best practices to companies with multiple products and applications, advising on the pros and cons of different SDKs and how to implement PostHog into their existing stack
  • Commercially-minded
  • Strong customer focus
  • Good at handling relationships strategically

Nice to have:

  • Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines
  • You’ve been the owner of several customers in the several $20k-100k+ ARR range previously

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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