CrawlJobs Logo
Wallace Hind Logo Wallace Hind · IT - Software Development

Technical Account Manager

United Kingdom, Coventry Employment contract · Job Posted June 14, 2026
Apply Position
Job Link Share

Job Responsibility

  • Develop and maintain relationships (from an engineering perspective) with circa 15-20 Key Account OEM and End User clients
  • Scheduled 'technical' meetings with key account decision makers and reactionary meetings generated through following up of enquiries and networking through existing key accounts
  • Offering training, technical support, reacting to quality issues, offering expert advice and technical solutions to engineering problems
  • Circa 20 visits a month
  • Providing expert training and induction to educate customers on how to get the best out of our solutions and identify potential concerns before they arise

Requirements

  • An experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served)
  • You're a qualified Mechanical Engineer (ONC, HNC or HND +)
  • You need a strong (and ideally broad) Mechanical Engineering understanding with excellent inter-personal skills
  • You'll be happy and able to manage your own diary, book appointments with circa 10-20 key accounts, and represent the company to these decision makers as a 'face of the brand.'

What we offer

  • Annual bonus based on performance
  • Fully Expensed Car
  • Good Holiday Package
  • Access to the full Company Benefits Package including excellent Pension scheme
Wallace Hind - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Technical Account Manager

8 matching positions

Technical Account Manager

We are looking for a Technical Account Manager (TAM) to ensure the long-term suc...
Location
Location
Israel , Petah Tikva
Salary
Salary:
Not provided
global-e.com Logo
Global-e
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in a customer-facing technical role (e.g., TAM, Solutions Engineer), experience with working with high-profile customers
  • Proven ability to build and maintain relationships with customers. Excellent customer service skills with a passion for customer satisfaction and success
  • Experience with troubleshooting tools, SQL and log analysis
  • Proficiency in data analysis tools and techniques
  • Excellent verbal and written communication skills and ability to maintain conversations with customers in a diplomatic and goal-focused manner
  • Ability to monitor customer activity and create reports
  • Ability to learn new software tools on the job, and the ability to provide customer training on those tools
  • Strong presentation skills
  • comfortable engaging with executive-level clients
Job Responsibility
Job Responsibility
  • Be responsible for a group of strategic merchants
  • Be the first escalation point for technical issues
  • Advocating for the customer internally in Global-e, drive to customer satisfaction
  • Document and maintain internal knowledge related to merchant use cases and implementation
  • Ensure monitoring in place for merchant-relevant use cases
  • Manage periodic meetings with the merchants – go over open issues, incidents, and IRs
  • Join QBRs with the CSM and the merchants and present stats of merchant tickets and detailed status on high-profile issues
  • Analyze open cases and reported issues, look for ways to improve the service, and solve repeating issues for the customer
  • Train and advise customers on how to use the products effectively
  • Have periodic internal sync meetings with the CSMs about customers’ health and status
  • Fulltime
Read More
Arrow Right

Technical Account Manager

Technical Account Manager. At OnePlan, we specialize in creating AI-enabled solu...
Location
Location
India
Salary
Salary:
Not provided
oneplan.ai Logo
OnePlan Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Familiarity with the Microsoft Power Platform is critical for this role, including Power Apps, Power BI, and Power Automate
  • You bring strong experience in Project Portfolio Management and a solid understanding of how organizations plan and deliver work
  • Strong organizational habits make a big difference here, especially when juggling several customer engagements at once
  • Clear communication is key. You know how to take something technical and explain it in a way that feels simple and grounded for non technical audiences
  • You enjoy building relationships and supporting customers through their full journey with OnePlan, from early adoption to long term success
Job Responsibility
Job Responsibility
  • Guide customers through their adoption of OnePlan by digging into their business needs, translating those needs into real configurations, and building solutions across OnePlan and the Microsoft ecosystem
  • Use expertise in PPM, Power Apps, Power Automate, and Power BI
  • Remove technical barriers, shape how customers use the platform, and ensure they get the full value out of it
  • Discover what customers are trying to achieve, then design structured, scalable solutions in OnePlan, Power BI, Power Apps, and Power Automate that directly support those goals
  • Build and configure solutions across OnePlan and the Power Platform, including creating workflows in Power Automate, building interfaces or components in Power Apps, and developing or modifying Power BI reports to support data driven decisions
  • Support customers with both guidance and hands on configuration
  • Provide technical clarity, direction, and a deeper understanding of how to use OnePlan and the Microsoft tools that support it
  • Identify technical or adoption roadblocks and clear them quickly
  • Translate complex technical ideas into clear explanations
  • Manage multiple customer engagements at once, work closely with product and delivery teams, and occasionally join onsite sessions to strengthen relationships and drive adoption
What we offer
What we offer
  • Comprehensive health, dental, and vision benefits, with additional insurance options
  • A fun, collaborative, and diverse environment with regular health and team challenges to keep things light and enjoyable
  • Fulltime
Read More
Arrow Right

Technical Account Manager

We are looking for a qualified Technical Account Manager (m/f/d) in the US to ov...
Location
Location
United States
Salary
Salary:
Not provided
hornetsecurity.com Logo
Hornetsecurity
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven work experience as a Technical Account Manager
  • Solid technical background with hands-on experience in digital technologies
  • Familiar with software and front-end development
  • Strong technical expertise in email (SMTP/MTA)
  • Strong experience in data analysis
  • Practical experience using Grafana and Clickhouse
  • Excellent knowledge of Linux
  • Strong skills in analyzing and resolving customer problems
  • BSc degree in Computer Science or a relevant field
  • Can grasp customers’ needs quickly and suggest timely solutions
Job Responsibility
Job Responsibility
  • Provide technical support for customers throughout both pre-sales and post-sales processes
  • Address all product-related queries promptly and accurately
  • Train customers to use products effectively and confidently
  • Provide developers with customer feedback to help identify potential new features or products
  • Report on product performance and share key insights with internal teams
  • Identify solutions to reduce support costs while maintaining customer satisfaction
  • Analyze customer needs and suggest upgrades or additional features to meet their requirements
  • Liaise with the sales department to win new business and increase sales opportunities
  • Establish and maintain best practices for customer support and technical account management
  • Keep track of sales performance metrics and ensure data-driven decision-making
What we offer
What we offer
  • Free space for innovation and independent action in a fast-growing international company
  • 20 vacation days and 10 sick days
  • Temporary Employee Exchange Program
  • Medical Care with dental and vision plans included
  • Be-Active Bonus
  • 401(k) Plan
  • Life insurance
  • Personal and professional development opportunities
  • Fulltime
Read More
Arrow Right

Technical Account Manager

As a Technical Account Manager (TAM), you’ll be responsible for planning and exe...
Location
Location
USA
Salary
Salary:
100000.00 - 125000.00 USD / Year
wiz.io Logo
Wiz
Expiration Date
August 03, 2026
Flip Icon
Requirements
Requirements
  • 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience
  • Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI)
  • Familiarity with cloud-security best practices, common threat models, and CNAPP use cases
  • Familiarity with container technologies (Docker, Kubernetes)
  • Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.
  • Familiarity with Linux and Windows operating systems concepts and runtime sensing
  • Strong problem-solving skills
  • Ability and willingness to continuously learn emerging cloud/security technologies
  • Proven track record of successfully managing a book of business with 5-10+ customers
Job Responsibility
Job Responsibility
  • Be a Wiz Product and Cloud Security Expert
  • Confidently navigate customers through deployment, configuration, and operationalization of Wiz
  • Serve as the primary technical contact for your book of customers
  • Continuously monitor news related to emerging cloud security threats
  • Continuously stay abreast and enabled on new Wiz features and functionality
  • Drive Adoption, Business Value Realization, and Customer Satisfaction
  • Help customers develop success plans with measurable goals
  • Act proactively by leading the customer on a journey to full adoption and value
  • Use your expert knowledge of the Wiz platform and features
  • Assist customers in project managing Wiz adoption and operationalization goals
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right

Technical Account Manager

Join an industry-leading security team dedicated to defending complex global inf...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
rapid7.com Logo
Rapid7
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience managing technical relationships in account management, professional services, sales engineering, or senior technical support capacities
  • Hands-on proficiency supporting systems running Linux architectures alongside a strong familiarity with enterprise networking environments
  • History of exposing vulnerabilities or working with security concepts, complemented by relevant certifications like Security+, CEH, or CISSP
  • Ability to utilize SQL or scripting languages to navigate database architectures and automate operational tasks where applicable
  • Communicate objectives and rationale in a clear, persuasive manner that builds deep trust and fosters long-term commitment from corporate stakeholders
  • Construct global networks across internal business boundaries to accelerate product improvements that deliver rapid customer and business value
  • Make efficient, transparent choices under high-pressure scenarios to resolve client deployment bottlenecks and preserve account momentum
  • Execute on broad account strategies by breaking long-term customer milestones down into incremental deliverables while remaining open to pivoting as needs change
  • Embody our core values: to foster a culture of excellence that drives meaningful impact and collective success
Job Responsibility
Job Responsibility
  • Manage the technical relationship, operational stability, and product success metrics for assigned large enterprise and federal accounts
  • Discover and master the client's IT structure, business objectives, and unique pain points to create comprehensive technical account plans
  • Act as the primary technical owner for assigned accounts, driving customer success through proactive system planning and engineering execution
  • Go beyond traditional break-fix support models to establish a true technical partnership that helps shape customer security strategies
  • Facilitate regular cadence meetings and on-site reviews covering system health, upcoming software releases, and forward-looking security program best practices
  • Serve as the dedicated advocate and internal voice for enterprise customer requirements across engineering and product teams at Rapid7
  • Direct critical incident response efforts by aligning Customer Success, support, and software engineering teams to resolve enterprise crises efficiently
  • Maintain an exhaustive technical knowledge of Rapid7's product portfolio to deliver best-practice configurations and technical solutions
  • Travel up to ten percent of the time to deliver face-to-face strategic support and reinforce localized technical alignment
  • Fulltime
Read More
Arrow Right

Technical Account Manager

We’re looking for a Technical Account Manager to join our team in London. You wi...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
blis.com Logo
Blis
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideally 2+ years of industry experience, preferably within programmatic and/or mobile
  • Strong experience in using various advertising technology solutions (e.g. MOAT, IAS, DCM, Ad Servers, DSPs)
  • Possesses a strong understanding of client and programmatic success metrics
  • Has excellent organizational and time management skills to juggle multiple tasks
  • Strong Excel and PowerPoint skills
  • Ability to problem solve and analyse data sets from various platforms
  • Technically savvy with commercial acumen
Job Responsibility
Job Responsibility
  • Be a Client Solutions Expert
  • In partnership with clients, identify, create, and implement solutions hit their key objectives
  • Consult and educate our clients on product solutions and best practices
  • Analyse data and insights to guide strategy and implementation of our solutions
  • Account Management
  • Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
  • Provide weekly reporting for clients
  • illustrating the outcomes of their investment
  • Present upweight opportunities to clients where appropriate, driving incremental revenue for the business
  • Bring together and coordinate teams internally across various parts of the business, in aim of achieving client deliverables and KPIs
  • Fulltime
Read More
Arrow Right

Technical Account Manager

We are looking for a qualified Technical Account Manager (m/f/d) in Quebec or On...
Location
Location
Canada
Salary
Salary:
Not provided
hornetsecurity.com Logo
Hornetsecurity
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven work experience as a Technical Account Manager
  • Solid technical background with hands-on experience in digital technologies
  • Familiar with software and front-end development
  • Strong technical expertise in email (SMTP/MTA)
  • Strong experience in data analysis
  • Practical experience using Grafana and Clickhouse
  • Excellent knowledge of Linux
  • Strong skills in analyzing and resolving customer problems
  • BSc degree in Computer Science or a relevant field
  • Can grasp customers' needs quickly and suggest timely solutions
Job Responsibility
Job Responsibility
  • Provide technical support for customers throughout both pre-sales and post-sales processes
  • Address all product-related queries promptly and accurately
  • Train customers to use products effectively and confidently
  • Provide developers with customer feedback to help identify potential new features or products
  • Report on product performance and share key insights with internal teams
  • Identify solutions to reduce support costs while maintaining customer satisfaction
  • Analyze customer needs and suggest upgrades or additional features to meet their requirements
  • Liaise with the sales department to win new business and increase sales opportunities
  • Establish and maintain best practices for customer support and technical account management
  • Keep track of sales performance metrics and ensure data-driven decision-making
What we offer
What we offer
  • Free space for innovation and independent action in a fast-growing international company
  • Personal and professional development opportunities
  • Short decision paths and flat hierarchies in an open work atmosphere
  • Home-Office Option and flexible working hours
  • Additional Sick Leave & Public Holidays
  • Collective Insurance Plan
  • Be-Active Bonus – allowance for membership in fitness and sports clubs
  • Temporary Employee Exchange Program – ability to work at global office locations
  • Team events and regular global update meetings
  • Fulltime
Read More
Arrow Right

Technical Account Manager

This role supports organizational success by ensuring a high-quality customer ex...
Location
Location
United States , Atlanta;Irvine;Parsippany;New York;Frisco;Herndon;Bellevue
Salary
Salary:
62600.00 - 112900.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • 2-4 years Managing Technical Projects
  • Less than 2 years Reporting Experience
  • Adaptability
  • Communication
  • Customer Service
  • Escalation Management
  • Presentation Delivery
  • Product Knowledge
  • Root Cause Analysis (RCA)
Job Responsibility
Job Responsibility
  • Monitor and manage progress toward resolution of customer technical issues to maintain service continuity
  • Analyze process flows and tool applications to identify and implement improvements enhancing customer experience
  • Coordinate resources to resolve sensitive or chronic technical problems, minimizing escalations
  • Provide timely feedback to management on customer trends, issues, and needs to support decision-making
  • Also responsible for other duties/projects as assigned by business management as needed
What we offer
What we offer
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free year-round money coaches
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • Fulltime
Read More
Arrow Right