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OnePlan Solutions Logo OnePlan Solutions · IT - Administration

Technical Account Manager

United States · Job Posted February 20, 2026
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Job Description

In this role, you are the technical partner our customers rely on. This is a post sales role. You'll guide them through their adoption of OnePlan by digging into their business needs, translating those needs into real configurations, and building solutions across OnePlan and the Microsoft ecosystem. Your expertise in PPM, Power Apps, Power Automate, and Power BI is at the core of the work. You’ll be the one removing technical barriers, shaping how customers use the platform, and ensuring they get the full value out of it.

Job Responsibility

  • Business Centric Solutions - discover what customers are trying to achieve, then design structured, scalable solutions in OnePlan, Power BI, Power Apps, and Power Automate
  • Hands On Engagement - build and configure solutions across OnePlan and the Power Platform
  • Customer Advisor and Technical Ally - support customers with both guidance and hands on configuration
  • Barrier Removal - identify technical or adoption roadblocks and clear them quickly
  • Effective Communication - translate complex technical ideas into clear explanations
  • Project Management and Collaboration - manage multiple customer engagements at once, work closely with product and delivery teams, and occasionally join onsite sessions

Requirements

  • Familiarity with the Microsoft Power Platform is critical for this role, including Power Apps, Power BI, and Power Automate
  • Strong experience in Project Portfolio Management and a solid understanding of how organizations plan and deliver work
  • Strong organizational habits
  • Clear communication is key
  • You enjoy building relationships and supporting customers through their full journey with OnePlan

Nice to have

  • Familiarity with the broader Microsoft ecosystem, especially Project, SharePoint, Teams, and Azure
  • An understanding of Agile or DevOps practices and how teams use them day to day
  • Experience working with OnePlan or OneConnect
  • A comfort level with solving messy or unclear technical problems
  • Any background supporting enterprise-level environments or complex system integrations

What we offer

  • Comprehensive health, dental, and vision benefits, with additional insurance options
  • Employer RRSP and 401K matching programs
  • A fun, collaborative, and diverse environment with regular health and team challenges
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