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Hands-on Technical Account Manager role focused on delivery, coordination and data. You’ll be the primary operational contact for multiple member organisations, running pilot projects end-to-end: keeping stakeholders engaged, chasing actions, handling incoming datasets, performing basic analysis, and reporting progress clearly and confidently. It’s a role for someone who enjoys ownership, momentum, and getting things over the line.
Job Responsibility:
Act as the day-to-day operational contact for external partner organisations
Run pilot projects from kick-off to close: planning, tracking, chasing actions, managing risks
Receive, validate, clean and document datasets from multiple parties
Perform basic analysis and reporting (primarily Excel
SQL/Python/R a plus)
Produce clear progress updates and insight summaries for senior stakeholders
Capture feedback and turn learnings into practical recommendations
Work within data-sharing agreements and UK GDPR requirements
Requirements:
Several years’ experience (typically ~6+) in roles such as Technical Account Manager, Customer Success, Implementation, Delivery or Partner Operations
Strong stakeholder management skills
Comfortable working with real-world, imperfect data (Excel expertise essential)
Experience in or with regulated environments (e.g. finance, fintech, telecoms, big tech)
Highly organised, detail-oriented, and outcomes-focused