Technical Account Manager Job at Coralogix (Ramat Gan)

Technical Account Manager

Coralogix

Location:
Israel , Ramat Gan

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Technical Account Managers in Coralogix are key in our effort to meet our customer’s expectations and help them utilize their observability and security data in the most efficient way possible. Our Technical Account Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.

Job Responsibility:

Solve customer’s technical problems by adopting the Coralogix platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
Build a successful and ongoing game plan for each customer based on a specific data analysis and customer’s needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Conduct QBRs with customers to consistently reflect delivered value and ensure customer’s needs
Advocate internally for customer needs within Coralogix and influence a product development roadmap
Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities

Requirements:

Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) and the equivalent with Azure and GCP
Background knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger
Hands-on experience with Infrastructure as a Code (Terraform/Ansible)
Hands-on experience in technical integrations (OpenTelemetry/fluentd/fluentbit/filebeat/logstash)
Hands-on experience with complex troubleshooting of Kubernetes and Docker container
Good knowledge of RegEx, Lucene, PromQL
Good knowledge of Linux
Experience in customer facing positions and excellent high energy customer-facing skills
Excellent communication skills in English
Strong presentation skills with the ability to establish credibility with executives
High availability for fast response to customers

Nice to have:

Comfortable coding in any high-level programming language (Java, Go, Python)
BSc degree in Computer Science / Engineering
Experience in SAAS B2B software companies

Additional Information:

Job Posted:
January 25, 2026

Employment Type:

Fulltime

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