Technical Account Manager Job at Randstad (City of London)

Technical Account Manager

Randstad

Location:
United Kingdom , City of London

Category:
Construction

Contract Type:
Employment contract

Salary:

80000.00 - 85000.00 GBP / Year

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Job Description:

We are seeking a high-calibre Technical Account Manager to take operational and commercial ownership of a world-renowned, commercial site in the heart of the City of London. This is one of the most technologically advanced and high-profile assets in the capital. As the Technical Account Manager, you will be the primary lead for all building services, overseeing a large-scale engineering operation within a 'vertical village' environment. The Role: You will hold full accountability for the technical service delivery, financial performance, and strategic direction of the contract. You will lead a multi-disciplinary team to ensure that this landmark building remains a 'best-in-class' environment for its occupiers.

Job Responsibility:

Strategic Technical Leadership
Operational Excellence: Direct the delivery of all PPM's and reactive services, ensuring 100% operational uptime for mission-critical infrastructure
Asset Strategy: Oversee the long-term lifecycle and CAPEX planning for the building's mechanical and electrical systems, providing expert advice on plant replacement and sustainability initiatives
Smart Building Integration: Manage the building's sophisticated BMS and IoT 'Smart Tissue,' utilising data-driven insights to optimize performance and reduce energy consumption
Financial & Commercial Governance
P&L Accountability: Take full ownership of the contract P&L, managing multi-million-pound operational and project budgets while maintaining healthy margins
Financial Workflow: Orchestrate the end-to-end financial lifecycle, including rigorous WIP (Work in Progress) management, accurate invoicing, and debt resolution to ensure optimal cash flow
Quoted Works: Identify and secure significant 'extra works' and lifecycle projects, presenting compelling business cases for plant upgrades and technical improvements
Client & Stakeholder Management
Partnership Leadership: Act as the senior technical and commercial liaison for the Landlord, Building Management team, and high-profile tenants
Performance Reporting: Lead monthly and quarterly business reviews, presenting comprehensive data on KPI/SLA performance, financial health, and compliance trends
Compliance, Safety & People
Statutory Governance: Ensure the building remains 100% compliant with all UK legislation, governing meticulous digital logbooks for internal and external audits
Team Development: Manage, mentor, and develop a high-performing engineering management team, fostering a culture of technical excellence and engineering pride
Safety Culture: Implement and govern robust Safe Systems of Work (SSoW), overseeing high-risk Permits to Work and RAMS reviews

Requirements:

Level 3 in Mechanical, Electrical, or Building Services Engineering (or equivalent senior-level industry experience)
Proven track record as an Account Manager or Technical Manager within a large-scale skyscraper, critical environment, or iconic City asset
Significant experience in P&L management, financial modeling, and contract negotiation
Exceptional ability to communicate complex technical concepts to non-technical stakeholders and C-suite executives
The ability to manage multiple high-stakes priorities within a fast-paced, high-profile environment
A forward-thinking approach to FM, with a focus on sustainability, wellness, and technology
ability to follow job and safety instructions
assembling furniture
assigning engineers
assisting contracts manager
attend client meetings
boilers
budgets/ wip management
building services
building maintenance
carpentry
carry out reports
changing lamps
client liaison
cleaning skills
closing down jobs
commercial
compliance
concept 500
concept evolution
contractor management
dealing with client and sub contractors
door closers
electrical maintenance
emergency lighting
fire alarms
general administration
geneva
hanging doors
hanging pictures/ noticeboards
h&s
kpi's
maintaining critical plant
maintenance schedules
manage ppm schedule
maximo
mechanical maintenance
office moves
organise sub contract labour
organise permits
organise labour and the procurement of materials and parts
painting and decorating
pipework
planet
p&l responsibility
plumbing
power distribution
ppm
previous cleaning experience
radiators
raising po's
reactive maintenance
reactive & planned maintenance
residential
risk assessments
service charge
showers
sinks
sla's
split systems
supervision of engineers
team leadership
technical back up
testing and inspection
toilets
unblocking toilets
water treatment
wip reports
woodwork

What we offer:

Car allowance
bonus
Career progression
Work life balance

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 29, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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