Technical Account Manager Team Leader Job at BioCatch (TLV)

Senior Technical Account Manager, West

As a Senior Technical Account Manager (TAM), you’ll be responsible for planning ...

Location

United States

Salary:

130400.00 - 151200.00 USD / Year

Wiz

Expiration Date

July 31, 2026

Requirements

8-12+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect
B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience
Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional)
Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges
Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications
Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures

Job Responsibility

Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets
Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
Continuously stay abreast and enabled on new Wiz features and functionality
Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Sr. Technical Account Manager (Northeast)

Come join the company that is reinventing cloud security and empowering business...

Location

United States

Salary:

163200.00 - 181600.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

8-12+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect
B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience
Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI)
Ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional)
Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases
Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges
Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications

Job Responsibility

Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers' Wiz journey
Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets
Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
Continuously stay abreast and enabled on new Wiz features and functionality
Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
Use your expert knowledge of the Wiz platform and features to accelerate your customers' success and attainment of value

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Technical Account Manager

A leading global cybersecurity vendor is expanding its presence in the Middle Ea...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Salt

Expiration Date

Until further notice

Requirements

Experience in a Technical Account Manager, Customer Success Engineer, Security Consultant, or similar customer-facing technical role
Strong understanding of cybersecurity technologies and enterprise security environments
Experience working with large enterprise or government customers
Ability to communicate effectively with both technical teams and senior stakeholders
Strong troubleshooting and technical advisory skills
Fluent English and Arabic

Job Responsibility

Serve as the primary technical advisor and trusted partner for strategic enterprise customers across Saudi Arabia
Build strong relationships with security leaders including CISOs, security architects, and SOC teams
Drive successful onboarding, adoption, and ongoing optimisation of the cybersecurity platform
Provide technical guidance and best practice recommendations to help customers strengthen their security posture
Work closely with Sales, Customer Success, and Product teams to ensure customers achieve measurable outcomes
Support customers through technical reviews, roadmap discussions, and solution optimisation
Act as the voice of the customer, providing feedback to internal teams to influence product improvements
Assist with technical escalations and strategic issue resolution when required

Fulltime

Senior Manager, Technical Account Management

We’re looking for a Senior Manager, Technical Account Management to lead our Tec...

Location

Canada; United Kingdom , Toronto; London

Salary:

127700.00 - 178700.00 CAD / Year

Hootsuite

Expiration Date

Until further notice

Requirements

12+ years of relevant work experience
3-5 years of management experience driving time to value and adoption in a fast-growing SaaS company
Proven leadership experience, executive-level communication capability and interpersonal skills with the ability to influence and drive business outcomes
Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
Experience collaborating with leaders across multiple departments including Sales and Product teams in order to deliver results
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions
Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals

Job Responsibility

Manage a high-performing team, including selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I
Support senior leaders in developing vision and direction of the Technical Account Management Services Program
responsible for planning, organizing, implementing and reporting plans and initiatives of the Technical Account Management Services Program
Manage a global team of senior technical and product experts in multiple functions focused on technical consultation, training, and recurring paid services
Partner with Sales and Enablement teams to build GTM assets that support the sale of professional services
maintain technical documentation on our internal Services hub on Highspot
Own and consistently optimize service-related technical templates and best practices for the Technical Account Management function
Contribute to the development of new program management methodologies to improve customer experience, service delivery processes and operational efficiency stack
Drive additional revenue from technical account services across the Hootsuite tech stack to support key business targets (e.g. ARR, NRR, etc.)
Maximize the consumption rate of recurring paid services purchased by customers with a goal of renewing services

What we offer

Comprehensive benefits to support the health and wellbeing of our owls and their families
Health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
Group RRSP plan with a company match of up to 4% of base salary (Canada)
401k Plan with a company match (up to 4% of base salary) (US)
Global Parental Leave: 26 weeks of full and partially paid leave for eligible employees

Fulltime

Senior Technical Account Manager

As a Senior Technical Account Manager (TAM), you’ll be responsible for planning ...

Location

Japan

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

8-12yrs of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience
Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications
Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges
Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications
Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues
Demonstrated ability and commitment to continuously learn and master novel and emerging cloud/security technologies

Job Responsibility

Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices
Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues
Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
Continuously stay abreast and enabled on new Wiz features and functionality
Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
Help customers develop success plans with measurable goals throughout the Wiz lifecycle
Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders

Fulltime

Technical Account Manager

As a Technical Account Manager at Metronome, you'll serve as the dedicated techn...

Location

United States , New York City; San Francisco Bay Area

Salary:

160000.00 - 220000.00 USD / Year

Metronome

Expiration Date

Until further notice

Requirements

3-5+ years in a technical customer-facing role such as Solutions Engineer, Technical Account Manager, Implementation Consultant, Customer Success Engineer, or similar
Proven ability to provide expert technical advisory on complex technical subjects with multiple stakeholders across customer and internal teams
Exceptional communication skills with ability to explain complex technical concepts to both technical and non-technical audiences
Strong technical foundation with hands-on experience working with APIs and SQL
Track record of translating business requirements into technical solutions and driving measurable customer outcomes
Strong analytical and problem-solving skills with comfort diving into data to diagnose issues and identify opportunities
Demonstrated ability to build trusted advisor relationships with customer technical and business leaders

Job Responsibility

Serve as the primary technical point of contact for assigned strategic accounts, building deep understanding of each client’s billing architecture, revenue models, and business objectives
Partner with a Strategic Account Manager to support long term success of an account, including contributing to business reviews highlighting platform value, adoption metrics, and optimization opportunities
Lead technical discovery and scoping for complex implementation projects, including our client’s new product launches, third party implementations, and custom billing workflows
Provide hands-on technical guidance on API usage, data export modeling, and platform configuration best practices
Act as the technical liaison between customers and internal teams (Product, Engineering, Sales, Account Management), translating requirements into actionable feedback
Develop trusted advisor relationships with technical decision-makers and Engineering/Accounting/RevOps/Finance leaders at your accounts
Proactively identify expansion opportunities and provide technical validation and scoping support for growth conversations
Create account-specific enablement materials including technical training, integration guides, and best practice documentation
Champion customer success by anticipating needs, removing technical blockers, and ensuring timely resolution of complex issues

What we offer

Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
Paid parental leave
FSA (Flexible spending account)
Retirement planning - Traditional and ROTH 401(k)
Flexible time off
Employee assistance program (mental health benefits)
Culture where personal growth is highly valued
Market-benched equity
Sales incentive pay (for eligible roles)

Fulltime

Account Team Unit Leader OCI Switzerland

As a visionary Account Technology Unit Leader covering Pharma, Life Sciences, Te...

Location

Switzerland , Zürich

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's / Master’s Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND extensive experience in sales, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR equivalent experience
Extensive experience in senior sales leadership roles in multi-tiered large organizations
Extensive experience in managing and coaching high-performance sales and/or technical-sales teams
Exceptional oral and written communication skills in English, with the ability to produce executive-level materials and drive clarity across diverse audiences
Exceptional business understanding, sales acumen, and a proven track record of driving growth and transformation at customers within the respective industries and within corporations.

Job Responsibility

Actively and visibly sponsors transformation initiatives across areas, including Coaching for Impact and learning programs to upskill the business, industry, AI and leadership proficiency of your direct team and the V-Team
Creates a consumption culture that drives a rolling 12-month Account Team Unit (ATU) created Stage 1 Azure Consumed Revenue (ACR) pipeline and Usage pipeline
Dedicates time weekly for each market to build a consistent coaching rhythm with manager and direct teams on how they can enable their teams to succeed across Field Revenue Accountability (FRA) Consumption, Usage Excellence, Orchestration and in attracting, developing and retaining talent
Leads the charge as the ambassador for The Era of AI, positioning it with senior level decision makers at our customers as well as engagement with Executives in GSIs and Advisories
Drives accountability by leading and representing the Area in weekly, monthly and quarterly Enterprise and ATU rhythms of connection
Build credibility by developing an understanding of industry imperatives, competitive landscapes, customer executive priorities, partner sponsorship and building strategic partnerships focused on TAM capture and Horizons 2 and 3
Continues progress on Enterprise Operating Unit (EOU) orchestration, driving alignment across ATU shared resource
Promote success through empowerment and accountability, demonstrating modeling, coaching, and support for your team
Attract, retain, and develop talent to build and transform your team, ensuring alignment with industry and customer requirements
Utilize industry and market expertise to lead teams in identifying solutions that drive new opportunities, develop industry-specific capabilities, and navigate relevant local trade, regulatory, and policy environments to enable sales teams, partners, and customers across regions.

Fulltime

Regional Corporate Account Team Unit Leader

At SME&C, our Regional Account Team Unit (ATU) Lead is the chief sales orchestra...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 8+ years sales and negotiation experience or related work experience OR 10+ years sales and negotiation experience OR equivalent experience.
High Performer. Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition.
Collaborative. Work cohesively with members of the Microsoft sales & services team, Microsoft partners, engineering, and marketing to solve customer and partner issues, leverage best practices, & deliver results.
Purposeful Planner & Executor – Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.
Disciplined Operator – Maintains excellence in pipeline management, forecasting and driving integrated territory and budget achievement planning.

Job Responsibility

Customer Obsession & Executive Engagement: You will serve as the champion of the customer across the ATU. Engage frequently with C-suite and senior business decision makers to understand their strategy and build trust at executive levels. You will set a customer-obsessed vision for account teams and personally sponsor relationships with top accounts (“open new rooms of the house”).
Account Team Orchestration: You will unify all roles in the account pod under one plan. Lead joint account planning sessions and regular deal reviews with Account Executives and Specialists to align on strategy. Break down silos between sales, technical, customer success, support, and partners – ensuring everyone delivers the full One Microsoft value to customers in a coordinated way.
Territory Planning & Pipeline Health: You will ensure rigorous territory and account planning is in place. Insist that each account/territory has “green” pipeline coverage for current and next quarter. Lead weekly forecast calls and pipeline scrums with sales managers, scrutinizing pipeline hygiene and driving demand-gen actions if coverage is lacking. You enforce discipline in Microsoft’s sales process (MCEM), leveraging insights (win/loss analysis, competitive intel) to continuously refine forecast accuracy.
Deal Coaching & Commercial Governance: You will lead deal strategy and commercial excellence for the region’s accounts. Guide teams through internal deal reviews on large or complex opportunities – advising on deal structuring, pricing, licensing, and contract terms to meet customer needs while adhering to compliance and profitability guardrails. You work closely with Commercial Executives and finance on investment decisions, ensuring optimal discounting and terms. By streamlining decision-making and championing best practices, improve deal quality and win rates.
Partner Co-Sell Emphasis: You will promote a leverage-first mindset by integrating partners into account strategies. Work with the PSS Lead to attach the right partners on as many deals as possible, scaling our sales reach and augmenting solutions through co-sell. Use partner programs (assessments, pilots) to accelerate opportunities. You track partner influence on key deals and recognize co-sell wins to reinforce partner integration in every account.
Business Rhythm & Sales Coaching: You will establish a strong sales operating rhythm for account teams. Run the ATU’s Rhythm of Business – leading forecast meetings, pipeline inspections, and “deal clinics” where tough deals are jointly problem-solved. Ensure each major opportunity has a clear action plan and that best practices are shared across teams.

Fulltime

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Technical Account Manager Team Leader

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